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Traveller rating
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All reviews front desk room was clean fitness center one night stay lobby lauren hgi highway hallway
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Reviewed 19 July 2017

We were in town for a family gathering. The hotel was what was needed. Bed were comfortable. Check in was organized and quick. Rooms were quiet. Breakfast was not exciting but acceptable. Recommend one of the upper floors. Accessible off route 3.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank pilgrim672015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 20 July 2017

Thank you for your review. I am glad that you enjoyed your stay while being able to see your family. It is also great to see our team was able to assist you so quickly. We look forward to your next visit when coming back to visit again.

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Reviewed 18 July 2017

Very clean room and bathroom, comfy bed and nice linens. The breakfast staff were really on their game. They have a good restaurant across the street as well. Thanks for everything. We would definitley stay here again

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Bobbette C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 20 July 2017

Thank you for your review. It is great to see you enjoyed your stay and your time with our breakfast team. We look forward to your next visit with us when returning to the area.

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Reviewed 18 July 2017

Nice hotel in a great location. Clean, comfortable rooms with a modern, attractive lobby. Fitness center was just ok... Lots of good restaurants close by--a minute or two by car or a five minute walk.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank PJDvacation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 20 July 2017

Thank you for sharing your review. I am pleased that you enjoyed your stay and look forward to welcoming you back for another visit.

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Reviewed 12 July 2017

A nicely appointed hotel, a pleasure to stay in. the rooms are commodious and have quality furniture. The TV console contained a microwave, fridge and coffee maker. Nice desk with ergonomic chair. Couch and coffee table. From what I read, hotels such as these are on the wane, as millennials want a simpler, stripped down version, as business is now conducted differently. I was very pleased with this "old fashioned" hotel. The on-site restaurant is reasonable, and the food is good. No gouging the hotel guests because they are a captive audience. Breakfast is 10.95$ or 8.95$, if you only partake of the buffet. The buffet was excellent. They even had grits. Would definitely return.

Date of stay: June 2017
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank gemswinc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 14 July 2017

Thank you for sharing your comments. Though you may have heard their are new niches markets for stripped down hotels rest assured there are many travelers that appreciate the full experience which you had and the Hilton Garden Brand will continue to be available to delight our guests. We wish you continued safe travels.

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Reviewed 11 July 2017

I usually stay at Homewood Suites next door but it was more expensive & this trip was just an overnight. Convenient location for work purposes. However, the bed was horrible. It visibly had indentations from all the people that had slept there over the years. Most uncomfortable sleep as the mattress sagged in the middle. My co-workers also shared the same complaint the next day. I complained to the staff at the front desk about the mattress needing to be replaced. The comment back was that I should have stayed next door. Definitely, next time I'll stay at the Homewood suites. (They had recently renovated all their rooms)

Date of stay: June 2017
1  Thank Laurancn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 14 July 2017

Thank you for sharing your review. I apologize that our adjustable bed was not to your liking and you could not enjoy your nights sleep. It sounds as though something was not working properly for it to have any indent, and needs to be checked. I am also sorry if you received any response that is atypical of our service standards here when encountering the front desk. We hope that you continue to have safe travels.

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