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€134
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Reviewed 7 July 2016

Overall, a really great hotel with a phenomenal staff that were very polite and helpful. Rooms were clean, breakfast was great, but still a bit pricey. I would definitely recommend this hotel for family trips and will likely stay again in the future.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Marti M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raustermann, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded 12 July 2016

Marti M.,

Thank you for staying at the Hampton Inn-Enfield, CT and for posting your review on TripAdvisor. July is one of our busier months and the availability of rooms is tight. When this happens the room rates increase to match the market. A suggestion would be to be flexible on your dates and search for a lower demand time. Being the closest hotel to Six Flags New England we do fill up a lot in the summer.

We do appreciate your business and hope you can join us again soon.

Safe travels-

Richard Austermann
General Manager

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Reviewed 30 June 2016

We arrived on Friday 6/24, when we turned our sheets back we found no fitted sheet on the bed. We didn't figure our there should have been one until our second night. Sleeping on me the mattress cover was very uncomfortable. Also the sofa sleeper was missing five springs at the foot of the bed which allowed the mattress to fall through. Our room was 226, I would reall appreciate some type of compensation for future stays.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank neilg589
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raustermann, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded 1 July 2016

I am so sorry you encountered problems with your stay. Since TripAdvisor reviews are anonymous I would need you to contact me at the hotel so I can get more information from you.

Richard Austermann
General Manager
860-741-3111

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Reviewed 30 June 2016

The staff at this hotel is great especially Karen at the Front Desk. The rooms are very clean and the breakfast options are great. I would recommend the hotel to friends and family. On my next trip I will stay at this hotel again.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 916cindya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raustermann, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded 1 July 2016

Thank you for mentioning Karen. She is actually our full time breakfast attendant and helps cover breaks at the desk. We are lucky to have her. She does an amazing job at breakfast and caring for our guests.

We look forward to your next stay. Safe travels-

Richard Austermann
General Manager

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Reviewed 29 June 2016

A very good hotel, conveniently located to dining and shopping. Newer property. Clean and well managed with very good customer service. Although we did not use the pool, others in our group did and found it clean and inviting. Breakfast provided a good start to the day. Would definitely recommend.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank gowans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raustermann, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded 1 July 2016

Thank you for staying at the Hampton Inn when in town for the wedding. I appreciate the positive observations you posted on TripAdvisor. Our staff is proud of the hotel and always tries to ensure our guests have a great experience. I hope you can come back to the area.

Safe travels-

Richard Austermann
General Manager

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Reviewed 24 June 2016

Good Hotel to stay at. Was there because family lived in the area. It is near Interstate 91 which was very convenient. Near plenty of stores and restaurants. Pool had issues but it was a temporary issue. Staff very pleasant and helpful.. Breakfast was good.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Leslie E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raustermann, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded 27 June 2016

Thank you so much for staying at the Hampton Inn-Enfield and for posting your comments on TripAdvisor. We are glad you enjoyed your stay while visiting your family. I hope you will have the opportunity to stay with us again.

Safe Travels-

Richard Austermann
General Manager

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