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All reviews hot tub meeting room hotel staff king room off the highway late check family wedding hotel room fitness center desk clerk the entire staff flat screen tv bed was very comfortable new haven convention francis sauna
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Reviewed 5 March 2017

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 March 2017

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 7 March 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 March 2017

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 3 March 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 February 2017 via mobile

Comfortable hotel, good value. Nice central location. Plenty of food places nearby. Pool was wonderful, warm, large and clean. Hot tub and Fitness center very fine. Room was clean and comfortable but bathroom was REALLY tiny. Pet friendly which was good though $50 is a bit steep for a fee. Internet not particularly strong and if you go when they are having a convention, be prepared to not find parking in a convenient location. No refrigerator in room but we did get one upon request. We were disappointed that they couldn't throw out free coffee in the lobby. Really wanted to make that extra buck by selling you a Keurig cup of coffee for $2 which I found tacky. I understand there is a coffee maker in the room but it would have been a nice warm, welcoming gesture if they had fresh coffee in the morning at least. Overall I would stay there again. Staff was friendly and tried to please and help out where they could.

Stayed: February 2017, travelled with family
Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 February 2017


Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell.

Thank you for your kind words regarding our staff as we pride ourselves in delivering service so memorable!
On behalf of our entire team at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Agata Tesmer | Front Office Manager

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Reviewed 21 February 2017

  • Stayed: February 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 28 February 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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