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“WORST PANERA OF ALL PANERAS!”
Review of Panera

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Panera
Ranked #26 of 70 Restaurants in Brookfield
Restaurant details
Reviewed 4 December 2014

I've been to quite a few Paneras and why...I do think they are somewhat decent but this Panera really is not so delectable. I ordered my usual Asaiago Steak Panini and wanted it to be heated on the press but when I got my panini it was cold inside. The cheese wasn't even melted...you ould still see the square slice formation not a melted bliss of cheese. I asked for it to be reheated but the manager was kind enough to make a fresh one. Now I was hoping the this one would be great but when I received it...once again...cold meat in the middle and even less meat than the first one. The manager noticed my displeasure but didn't do anything to offer me another choice but said..."let me check on the equipment"...in my opinion...terrible customer service. The coffee was not hot as usual like the other Panera's I usually go to and the place looks a little worned down. I was joking with my wife that it looks worst than a college dorm eating area. Even most corporate dining rooms look more appealing..."Please fix this place up...it needs a makeover". Let me say, eat here and you'll take your chances on your health. I'm sorry, I don't like to write bad reviews but I have to call it like I have to:( The staff is nice but more like college kids with part-time jobs. Won't be coming back...many other places are better in the area.

    • Value
    • Atmosphere
    • Food
1  Thank lejaceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 22 reviews

Reviewed 3 November 2014

Panera in Brookfield is like any other Panera if you have ever been there. It has gourmet soup and sandwiches and special treats for the sweet tooth. The bagels are "delish", especially the cinnamon or asiago cheese ones. *** NOTE*** If you have a peanut allergy and plan on getting Bagels or any other baked goods - be sure to ask to see their ingredients booklet. Ask if the bagels have been baked on the same tray and if you have them CUT- be sure it is on a machine that is strictly "NO PEANUT" cutter. The Panera where we live actually has 2 cutting machines because of the high amount of people with peanut allergies in our area. When i visited the Panera in Brookfield, they did not have 2 separate cutting machines.

I recommend Panera :)

Thank SAMICAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

Lunch is a zoo! Sandwiches and soups are very good. Soup in bread bowl was excellent. Beverages are free refills.

Thank Vicki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

I called ahead and ordered food for pick-up, knowing that their line are long at lunchtime. Glad I did. Then a friend showed up and I wanted to dine-in w/her, so the cashier was nice enough to offer me real plates/utensils vs the boxes and plastic items in my bag. She didn't have to do that, but it was nice to know that she offered. I ate out of my to-go items, no big deal. This place needs more seating as it's always busy and full there.

Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

Everyone knows the Panera formula. But the McDonalds of coffee bakeries only seems to get worse over time. Most food items are heavily processed, bland, and disappointing. Even the breads, which look and smell good when you walk in, fail to impress.

Skip it. Go support any local business instead.

Thank snallygaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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