We saw several bad reviews lately and were hesitant to return. We decided to go for it and we had an excellent experience, wonderful burgers and attentive service. Zero complaints; all positive. Before leaving we took the opportunity to inform the manager, who was very thankful we took the chance to return.
I'm not a big believer in being an on-line critic; it's much too easy to pan an establishment anonymously. However, I am a big believer in letting someone know when we are pleased with their service.