We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
Booking.com
US$107
View deal
Expedia.comUS$107
Hotels.comUS$107
BestWestern.comUS$107
PricelineUS$107
TravelocityUS$107
Lol.travelUS$129
View all 17 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (452)
Filter reviews
452 results
Traveller rating
246
117
47
19
23
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
246
117
47
19
23
Show reviews that mention
All reviews front desk the breakfast area indoor pool working order short drive western berlin clean rooms hartford area yogurt bw connecticut jacuzzi couch fireplace
Selected filters
Filter
Updating list...
10 - 15 of 452 reviews
Reviewed 4 January 2022

Comfortable, but not the cleanest. Towels, toiletries, and parts for tub missing. Thermostat not working correctly very hot then very cold. Garbage cans not emptied. Missing full roll of T.P. and kleenex

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank sandmatt26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 5 January 2022

Thank you for staying with us and for taking the time to leave us a review. We are deeply disappointed to hear that your stay fell below expectations. Your claims will be looked into and the proper steps will be taken to address them if needed. We do hope you'll reconsider staying with us again in the future, giving us another chance to offer superior service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2022

This hotel never fails me. I enjoy my stay, I am loyal, and it really has become my home away from home. The location is very central and it is easy to get anywhere in the state of Connecticut, and there are many excellent food options close by, as well as a great amount of shopping

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank swfljohn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 3 January 2022

Thank you so much for staying with us and for leaving such a kind review, we certainly appreciate your business. We are delighted to hear that the staff was welcoming and friendly. And even happier that you found our hotel to be clean and well taken care of, as this is our main goal. We hope to see you again soon. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2021

It was great , The bed was firm and comfortable, the sleep was good for us, we were able to get a good night sleep each night. The only weird thing was the toilet had a ring abound where the water stopped.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ruth D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 28 December 2021

Thank you so much for staying with us and for leaving such a kind review, we certainly appreciate your business. We are delighted to hear that the staff was welcoming and friendly. And even happier that you found our hotel to be clean and well taken care of, as this is our main goal. We hope to see you again soon. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2021

Lobby was very nice. The rooms were nice a bit of odd colors but not too outdated. The bathrooms are very outdated. Very clean. Friendly staff both through the phone and in person. Wish they had a proper coffee machine in the rooms

Date of stay: November 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank elizabethlovessb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 30 November 2021

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the complimentary breakfast, the indoor heated pool, free wireless internet, and our fitness center. Looking forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2021

Good spot for biking the CT paths. Great breakfast. Pool was clean. Room AC/heater worked as needed. Facility is in good shape. Wireless Internet was a bit slow, but OK. Lots of dining options nearby. Very good value.

Date of stay: October 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank john n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this reviewResponded 18 October 2021

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Also, we are very happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, free wireless internet, and our fitness center. I hope your next stay is just around the corner.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews