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Reviews (725)
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All reviewsartisan restaurantmountain viewbreakfast buffetceiling fanski lockerscomfortable hotelshort walksnowmass mallbus stopmini fridgehot tubthere is no air conditioningmaroon bellsaspen areaconvenient locationchecking outski shop
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97 - 102 of 725 reviews
Reviewed 23 September 2017

Room 526. Loud exhaust fan from restaurant blew smoke into room, so we couldn't open windows for cooling breeze until after restaurant closed.

Fan never shut off at night like we thought the first night.

After that, we were too busy and too settled to request another room.

The fan is obnoxious and nothing could be done to make this room (and ones like it) usable.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank O2748DZmichaelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 October 2017

Dear 02748DZmichaeir,

We thank you for your feedback regarding your stay with us. We apologize that your experience did not meet your expectations. We will check the fan in question to make sure it is operational for future guests.

Thank you again, and have a nice day.

Hank Hays
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017

this was our second time staying at this hotel in the last three years and we're so glad we did we had an awesome time. The staff were very welcoming right from the beginning we had a great time at the restaurant with Mitch our bartender/server.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank V2660IZnancyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 October 2017

Thank you for your review, and glad you had a great time during your visit with us. You are correct, Mitch at our restaurant is awesome and we are glad he is part of our team. Hope to see you again during your next stay with us!

Have a wonderful day,

Hank Hays
Director of Operations

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Reviewed 20 September 2017

We didn't really get to spend enough time at the resort to fully appreciate what they have to offer, but we thoroughly enjoyed our stay in Snowmass. Room was quiet, comfortable, and reasonably priced. We chose this hotel due to it's proximity to our travel plans. We have never stayed in Snowmass before but will reconsider based on our experience with this resort.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank T8443DOdavidb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017

I expected that this hotel would be similar to the Viceroy in regards to AC, helpful staff and service. The room was average, but very clean. The bed and bedding were great and the bathroom layout was nice. I had to keep my window open all day with the ceiling fan on high in order to keep the temperature in my room cool enough.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 463donnat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Dear 463donnat,

Thank you for your feedback regarding your visit with us. Glad you had an enjoyable CASCI conference and we hope you will return during your next trip to Snowmass!

Thank you and have a nice day,

Hank Hays
Director of Operations

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Reviewed 18 September 2017

Our friends had unit 823 and my husband and I had unit 821. They were one-bedroom, living-room/dining-room, full kitchen condos with delightful balconies that ran from the living-room area across to the bedroom area and were accessed by each via sliding-glass doors. Our room had a wood-burning fireplace and there was a big stack of firewood on our deck, which we used 2 nights - fire-starter and matches were provided and it was great to have a wood-burning fire! Our friends' room had a gas fireplace and that was very nice too! Their room was more "modern" and "luxurious" than ours. Ours was a bit out-dated/old-fashioned, but great none-the-less! We used the gas grills provided on our balconies to cook steaks one night and hot dogs and brauts another night. It was very nice to not have to spend a lot of money to eat-out all the time in expensive Snowmass or Aspen! We also had breakfast in our rooms. There was plenty of room to cook and eat together. Our bed was comfortable and the comforter nice to have on a couple of chilly nights! It snowed in the hills above our resort area one night and that was delightful to see the next morning! There is no AC, but since we were on the 3rd floor we had no problem with keeping the balcony doors open and only closing the screen-doors. We used the wonderful swimming-pool and hot tubs, all of which were very nicely warm or hot (but not too hot, which my husband enjoyed!) a couple of nights. The fitness center area was great too and the locker-rooms and showers were amazing! The attendants that took care of these areas were very friendly, courteous, and helpful! Codes are used to access these areas. There is high-speed internet too. The whole trip and stay at the Stonebridge was really wonderful!

Stayed: September 2017
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Dear Jan S,

Thank you for the great feedback on your recent stay with us. Glad you enjoyed all the wonderful activities there are to enjoy here in Snowmass. We hope to welcome you back again during your next visit to the area.

Warm Regards,

Hank Hays
Director of Operations

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