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“Food good, service wanting”
Review of Mozart Lounge

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Mozart Lounge
Ranked #157 of 334 Restaurants in Pueblo
Restaurant details
Reviewed 27 March 2015

Eight of us were excited that Mozart's opened again for dinner on Fridays and Saturdays; we went there for a birthday and Bon Voyage party on March 13, I believe. The food was actually better than it had been before they closed and only catered but the service was very wanting. The gals were nice but they wouldn't do separate checks (we were all thinking of just ordering at separate tables and then coming back together). They didn't bring out enough wine glasses and two of them were very dirty. Food was forgotten for one of the gals in our group and she had to wait a while to get it. There just seemed to be confusion all around. We will most likely go back so I hope that they get these serving bugs worked out.

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1  Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 13 reviews

Reviewed 17 June 2014

Ok, normally i dont like reality shows like Restaurant Stakeout because they are obviously contrived. Not in this case. Management needs to train staff. When my wife and i walked in for lunch, in well dressed business attire, we stopped at the sign that said please wait to be seated. We waited, and soon one waitress hurried past us to confront another waitress about taking her food order. Neither staff member said a word to us, No hello, no we will be with you in a minute. They ignored us. Then both ran back to the kitchen. One came out with food. The other disappeared. We waited 5 minutes for a hostess or someone to even acknowledge our existence. No one came. We left....

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4  Thank Trouteaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

Went with friends for Prime Rib Night, (actually served Friday and Saturday). Meal served with fresh backed bread, choice of soup AND choice of salad. All four of us had prime rib which was very good. Also had dessert, which was an excellent bread pudding. Very pleasant surprise, with great service and cozy atmosphere. Parking a little limited, so you may end up walking a block.

1  Thank Erich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

We joined another couple for dinner on Saturday night. We were greeted promptly by Paul, the owner, and even though I had neglected to call for reservations, he graciously accommodated us. We had cocktails in the lounge area where the wait staff were neatly dressed and very pleasant. Our dinners were very good, the atmosphere was conducive to conversation even though it was a busy night and we had a very enjoyable evening.

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1  Thank Marilyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

When we went in very gloomy, you could here staff cusing n running a muck in back. Paul the owner instead of taking care of his buisness, he was sitting at the bar drinking? Also the language the servers had and could hear everything. Had to send food back. Guess they do not know how to cook a steak. Green beens real tough and cold. Really disappointing.

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1  Thank 08282010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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