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“pretty grim” 2 of 5 bubbles
Review of HillSide Inn

HillSide Inn
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HillSide Inn
Ranked #9 of 14 Hotels in Pagosa Springs
Arvada, Colorado
Level Contributor
101 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“pretty grim”
2 of 5 bubbles Reviewed 4 September 2011

This is an unbranded Holiday Inn Express. It has fallen way down from the standards of that chain. The price was good, but apparently you DO get what you pay for. Wallpaper peeling, not the cleanest, ice machines not functioning, etc. Asked for an extra towel and all they could manage was a pool towel. The room was pretty uncomfortable, with chair upholstery torn and stains on the ceiling from water damage.Won't make this mistake again.

  • Stayed August 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank steverace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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158 reviews from our community

Traveller rating
    46
    46
    28
    20
    18
See reviews for
57
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Pueblo, Colorado
1 review
1 of 5 bubbles Reviewed 2 September 2011

My brother and I arrived at midnight on a spontaneous trip to consider relocation, the next morning I noticed a large stain on the comforter. It looked like urine and was dry, Asked the manager and first was told "I do not know what to tell you, you already stayed if you called last night we would have moved you". I expect a room to be clean and not need to inspect. Then she blamed me for doing it and trying to get a free night. I never once expected a free night but did expect it to be made right. Her next excuse was that my brother slept under the stain, well it makes one wonder what else is not cleaned. There was mold on the shower ceiling as well. What ever happened to clean rooms and good customer service? Dr. Rodriguez

  • Stayed August 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank DrR0driguez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pagosa Springs hotels

Aurora, Colorado
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 28 August 2011

We stayed for two nights in August and found the hotel staff to be very pleasant and the room to be large and comfortable. We did not stay for the breakfast but the pool was decent sized, has a nice sitting area in front of a large window for watching sunset and quiet. The hotel is older but the room was clean and considering this is an older town with less newer businesses, I felt it was very comfortable and would return. My own complaint is that it seemed very far (not really but way beyond walking distance) from the downtown area, hot springs, and activities we were doing which were all hiking etc from the other side of town. If you stay here, you can continue West beyond the hotel and there is more restaurants and some general stores (grocery, etc) a few miles away.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gromit1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark,Delaware
Level Contributor
268 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 bubbles Reviewed 18 August 2011

We stayed here instead of at the Pagosa Hot Spring resort because of the price difference. It was just ok but a place to lay your head down. It wasn't dirty, just didn't have a well maintained feeling. We didn't really like the way we were greeted by the receptionist who might have also been the owner. The breakfast was so lame, even though it was free we opted to go down the street for a bagel, cream cheese and a coffee and pay for it.

  • Stayed July 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank meeta4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 12 August 2011

Staff helpful, room was clean. Hot tub and pool were a bit funky (murky water). Beds swayed a bit. Not bad.

  • Stayed August 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TexasFlatlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HillSide Inn

Property: HillSide Inn
Address: 2 Solomon Dr., Hwy. 160 W., Pagosa Springs, CO 81147
Region: United States > Colorado > Pagosa Springs
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Pagosa Springs
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — HillSide Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Here at the HillSide Inn you will find quality and comfort in Pagosa Springs lodging at a price you can afford. We want to make sure that you are happy with your stay. If you are searching for a hotel in Pagosa Springs with the luxuries that you can afford, then HillSide Inn is your choice. ... more   less 
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Also Known As:
Hillside Hotel Pagosa Springs
Holiday Inn Pagosa Springs
Pagosa Springs Holiday Inn

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