We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“pretty grim”
Review of HillSide Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
HillSide Inn
Ranked #11 of 14 Hotels in Pagosa Springs
Reviewed 4 September 2011

This is an unbranded Holiday Inn Express. It has fallen way down from the standards of that chain. The price was good, but apparently you DO get what you pay for. Wallpaper peeling, not the cleanest, ice machines not functioning, etc. Asked for an extra towel and all they could manage was a pool towel. The room was pretty uncomfortable, with chair upholstery torn and stains on the ceiling from water damage.Won't make this mistake again.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank steverace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (174)
Traveller rating
Traveller type
Time of year
Language

139 - 143 of 174 reviews

Reviewed 2 September 2011

My brother and I arrived at midnight on a spontaneous trip to consider relocation, the next morning I noticed a large stain on the comforter. It looked like urine and was dry, Asked the manager and first was told "I do not know what to tell you, you already stayed if you called last night we would have moved you". I expect a room to be clean and not need to inspect. Then she blamed me for doing it and trying to get a free night. I never once expected a free night but did expect it to be made right. Her next excuse was that my brother slept under the stain, well it makes one wonder what else is not cleaned. There was mold on the shower ceiling as well. What ever happened to clean rooms and good customer service? Dr. Rodriguez

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank DrR0driguez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

We stayed for two nights in August and found the hotel staff to be very pleasant and the room to be large and comfortable. We did not stay for the breakfast but the pool was decent sized, has a nice sitting area in front of a large window for watching sunset and quiet. The hotel is older but the room was clean and considering this is an older town with less newer businesses, I felt it was very comfortable and would return. My own complaint is that it seemed very far (not really but way beyond walking distance) from the downtown area, hot springs, and activities we were doing which were all hiking etc from the other side of town. If you stay here, you can continue West beyond the hotel and there is more restaurants and some general stores (grocery, etc) a few miles away.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank gromit1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2011

We stayed here instead of at the Pagosa Hot Spring resort because of the price difference. It was just ok but a place to lay your head down. It wasn't dirty, just didn't have a well maintained feeling. We didn't really like the way we were greeted by the receptionist who might have also been the owner. The breakfast was so lame, even though it was free we opted to go down the street for a bagel, cream cheese and a coffee and pay for it.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank meeta4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2011

Staff helpful, room was clean. Hot tub and pool were a bit funky (murky water). Beds swayed a bit. Not bad.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TexasFlatlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pagosa Springs hotels
8.6 km away
High Country Lodge
High Country Lodge
#2 of 14 in Pagosa Springs
600 reviews
3 km away
Econo Lodge - Pagosa Springs
Econo Lodge - Pagosa Springs
#6 of 14 in Pagosa Springs
158 reviews
4 km away
Quality Inn
Quality Inn
#9 of 14 in Pagosa Springs
369 reviews
Show Prices
Show Prices
Show Prices
1.8 km away
Pagosa Springs Inn and Suites
Pagosa Springs Inn and Suites
#8 of 14 in Pagosa Springs
140 reviews
0.1 km away
Alpine Inn
Alpine Inn
#5 of 14 in Pagosa Springs
211 reviews
1.3 km away
Wyndham Pagosa
Wyndham Pagosa
#3 of 14 in Pagosa Springs
664 reviews
Show Prices
Show Prices
Show Prices

Been to HillSide Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HillSide Inn

Address: 2 Solomon Dr, Hwy. 160 W., Pagosa Springs, CO 81147-9435
Region: United States > Colorado > Pagosa Springs
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 14 Hotels in Pagosa Springs
Price Range: €78 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — HillSide Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Here at the HillSide Inn you will find quality and comfort in Pagosa Springs lodging at a price you can afford. We want to make sure that you are happy with your stay. If you are searching for a hotel in Pagosa Springs with the luxuries that you can afford, then HillSide Inn is your choice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and 5viajes2012 S.L. so you can book your HillSide Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hillside Hotel Pagosa Springs
Holiday Inn Pagosa Springs
Pagosa Springs Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing