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Traveller rating
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138
59
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25
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1 - 6 of 643 reviews
Reviewed 28 March 2021 via mobile

We came in the day the record snow storm started. Called ahead to see if we could add a night to the beginning if our stay because we had come into CO a day earlier than our plan. The staff told us the snow was coming down fast and if we needed food we should stop in Denver at the store before coming because stores near hotel were picked over. The staff were the best part of this hotel. They treated us like family the whole time. There seemed to be missing dishes when we arrived and alone telling the front desk they took care of it very quickly. They even had snow shovels available for us to dig out the car after all the snow that fell. Things were clean and staff were wearing their masks. Just felt at home here. Best hotel staff we have come acrossed while traveling.

Date of stay: March 2021
Trip type: Travelled with family
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew Kiernan, Other at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 2 weeks ago

Dear Sarah C,

Thank you so much for your wonderful review! Our staff will appreciate your comments at our next meeting! All of us here are so glad that you thoroughly enjoyed each minute you were at our hotel, and we can't wait to see you the next time you're in town!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2021

Huge parking lot when you get in , parking is always a plus . I enjoyed spending my birthday here and will be staying again on my next trip. This place maid be happy to be a Hilton member actually . The staff are super friendly too and have the best manners.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank christiandemulling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew Kiernan, Other at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 2 weeks ago

Thank you for staying with us at the Homewood Suites Denver West! It is great to hear you loved everything about your stay including all our complimentary amenities and amazing staff. We look forward to having you stay with us again next time you are in the Lakewood area!

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Reviewed 21 August 2020 via mobile

We stayed at this hotel after we flew in from Florida during the peak of the pandemic. We had to quarantine before we could visit our new born grand baby, daughter and son-in-law. We booked a 1 bedroom suite. The staff were very kind and followed all the mandatory mask rules. Grounds, community areas and rooms were very clean. I felt safe and comfortable the entire time.
If you are visiting the Lakewood Area don’t overlook this property. I routinely stay at Hilton Hotels as I am a honors member.

Date of stay: August 2020
Trip type: Travelled with family
Thank adrianei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew Kiernan, Other at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 22 August 2020

Dear adrianei,

We are so glad that you all enjoyed your stay with us and felt safe and comfortable the entire time! In today's climate we are striving to be the cleanest around and still deliver our award winning service to all of our guests. Whenever you're planning a trip back to visit the grand baby, we'll be waiting to welcome you home!

Sincerely,

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Reviewed 16 August 2020 via mobile

Compared to past homewoods this unit was smaller. Actually one large room vice separate sitting area.
Check in - young man had difficulty finding res.
Front desk otherwise fine.
Covid to go breakfast - a small muffin and a granola bar???
Room clean. Good bed
Laundry room 1 of 3 units inop. Room needed cleaned.
Bathroom shows age
Not up to past similar stays

Date of stay: August 2020
2  Thank midastew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew Kiernan, Other at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 16 August 2020

Dear midastew,

Thank you for taking the time to leave us a review about your stay at our hotel. We are sorry that our services were not up to what our guests typically expect at our hotel! I am glad to mention though that our hotel is now serving hot breakfast and dinner again Monday through Thursdays, and we are opening more facilities at the hotel for our guests to use as we adapt to the current climate and conditions we're working under during the pandemic. We hope to welcome you home the next time you are in the area and offer us another chance to show you our award winning service and clean and comfortable rooms!

Sincerely,

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Reviewed 14 July 2020 via mobile

This is an older hotel but has been redone nicely. It’s in a quiet and safe area but with many shops/restaurants nearby. The staff was very friendly and helpful. Rooms were large and well-equipped. It’s a short drive to School of Mines and outlet malls. We will definitely stay here again when back in the area! (The 4 stars was only due to COVID19 induced limitations on offerings-I feel they did an excellent job in promoting safety during this time but it prohibited us seeing the hotel working at standard procedures).

Date of stay: July 2020
Trip type: Travelled with family
1  Thank buuzn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew Kiernan, Other at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 17 July 2020

Dear buuzn,

Thank you so much for the review! All of us here are very happy to hear that you enjoyed your stay! We strive, now more than ever, to ensure our guests comfort, safety and peace of mind and we are thankful of your understanding of the precautions we're taking during this time, though they may be hindering some of our typically offered services. If you are ever passing through again or back in the area for any reason, we'd love to welcome you home once again!

Regards,

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