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Reviewed 16 August 2020 via mobile

Compared to past homewoods this unit was smaller. Actually one large room vice separate sitting area.
Check in - young man had difficulty finding res.
Front desk otherwise fine.
Covid to go breakfast - a small muffin and a granola bar???
Room clean. Good bed
Laundry room 1 of 3 units inop. Room needed cleaned.
Bathroom shows age
Not up to past similar stays

Date of stay: August 2020
1  Thank midastew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew Kiernan, Other at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 16 August 2020

Dear midastew,

Thank you for taking the time to leave us a review about your stay at our hotel. We are sorry that our services were not up to what our guests typically expect at our hotel! I am glad to mention though that our hotel is now serving hot breakfast and dinner again Monday through Thursdays, and we are opening more facilities at the hotel for our guests to use as we adapt to the current climate and conditions we're working under during the pandemic. We hope to welcome you home the next time you are in the area and offer us another chance to show you our award winning service and clean and comfortable rooms!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2020 via mobile

This is an older hotel but has been redone nicely. It’s in a quiet and safe area but with many shops/restaurants nearby. The staff was very friendly and helpful. Rooms were large and well-equipped. It’s a short drive to School of Mines and outlet malls. We will definitely stay here again when back in the area! (The 4 stars was only due to COVID19 induced limitations on offerings-I feel they did an excellent job in promoting safety during this time but it prohibited us seeing the hotel working at standard procedures).

Date of stay: July 2020
Trip type: Travelled with family
1  Thank buuzn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew Kiernan, Other at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 17 July 2020

Dear buuzn,

Thank you so much for the review! All of us here are very happy to hear that you enjoyed your stay! We strive, now more than ever, to ensure our guests comfort, safety and peace of mind and we are thankful of your understanding of the precautions we're taking during this time, though they may be hindering some of our typically offered services. If you are ever passing through again or back in the area for any reason, we'd love to welcome you home once again!

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2020 via mobile

My family of 5 stayed here at Lakewood Homewood Suites as a stop on our ten day road trip. Very convenient location, clean facility, and plenty of space in the 2 queen suite.

The carpeting and some furnishings needed replacing in our room, but overall What made this a 5 star review were the staff we interacted with!! Before even checking in, we called to ask about early check-in availability, upon which the manager Justin was glad to inform us he'd already checked us in over 2 hours early. The hotel was keeping up with state mandated precautions for Covid-19, which unfortunately meant the pool and gym were closed. Both looked great.

The breakfast and evening social hour were still taking place with precautions. Breakfast was a hot dish of freshly prepared bacon, eggs, and potatoes packaged up to go instead of buffet style.

We did have one issue- which was incredibly promptly and courteously fixed. Just at bedtime, my teenager found that the sleeper sofa was inoperable. With 5 people already ready for bed, moving rooms wasn't a fun prospect. The wonderful woman working the concierge and the lone maintenance person immediately brought a brand new sofa up to our room !! They switched them out and brought all new bedding within 15 minutes and all was well. Great service!!

Date of stay: June 2020
Trip type: Travelled with family
Thank Deep_Lucre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 26 June 2020

Dear Lorissa M,

Thank you so much for the glowing review! All of us here are very happy to hear that you thoroughly enjoyed your stay!.Our mission, now more than ever, is to ensure our guests comfort, safety and peace of mind and we're so glad that the precautions we're taking during this time didn't hinder you having a great stay! If you are ever passing through again or back in the area for any reason, we'd love to welcome you home once again!

Regards,

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Reviewed 10 March 2020

Was a great stay at the Homewood suites by Hilton. I loved that it had everything I needed and also how clean it was. I will be back very soon with friends and family. I would also recommend to others!

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Homewood Suites by Hilton
Thank yv0nne34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 13 March 2020

Dear yv0nne34,

Thank you so much for your wonderful review! Our staff will appreciate your comments at our next meeting! We take pride the cleanliness of our hotel, and all of us here are so glad that you enjoyed your stay. We can't wait to see everyone the next time you're in town!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2020

Just ok. Picked this place because it was closest to my work event, and because it has a kitchen. Would like for the TV options to be better though. I like that the kitchen is great, since I am on a special diet and need to be able to cook my own meals. I love that it has a full size fridge. Mattresses are comfortable and bed is clean.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank mserna773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 27 February 2020

Dear mserna773,

We're sorry to hear that you weren't happy with the entertainment choices available in our guest rooms while you were here. But we're very excited to let you know about the upcoming connected rooms feature, available at some hotels now, that will allow you to control your in-room experience completely from the Honors App and signing in to your Netflix or streaming service account will be one of the features! If you find yourself visiting the Lakewood area again in the future, we'd love to see you again, and please don't hesitate to let us know what else we can do to make sure you enjoy each and every stay with us!

Sincerely,

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