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Reviewed 24 June 2020 via mobile

My family of 5 stayed here at Lakewood Homewood Suites as a stop on our ten day road trip. Very convenient location, clean facility, and plenty of space in the 2 queen suite.

The carpeting and some furnishings needed replacing in our room, but overall What made this a 5 star review were the staff we interacted with!! Before even checking in, we called to ask about early check-in availability, upon which the manager Justin was glad to inform us he'd already checked us in over 2 hours early. The hotel was keeping up with state mandated precautions for Covid-19, which unfortunately meant the pool and gym were closed. Both looked great.

The breakfast and evening social hour were still taking place with precautions. Breakfast was a hot dish of freshly prepared bacon, eggs, and potatoes packaged up to go instead of buffet style.

We did have one issue- which was incredibly promptly and courteously fixed. Just at bedtime, my teenager found that the sleeper sofa was inoperable. With 5 people already ready for bed, moving rooms wasn't a fun prospect. The wonderful woman working the concierge and the lone maintenance person immediately brought a brand new sofa up to our room !! They switched them out and brought all new bedding within 15 minutes and all was well. Great service!!

Date of stay: June 2020
Trip type: Travelled with family
Thank Deep_Lucre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 26 June 2020

Dear Lorissa M,

Thank you so much for the glowing review! All of us here are very happy to hear that you thoroughly enjoyed your stay!.Our mission, now more than ever, is to ensure our guests comfort, safety and peace of mind and we're so glad that the precautions we're taking during this time didn't hinder you having a great stay! If you are ever passing through again or back in the area for any reason, we'd love to welcome you home once again!

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2020

Was a great stay at the Homewood suites by Hilton. I loved that it had everything I needed and also how clean it was. I will be back very soon with friends and family. I would also recommend to others!

Date of stay: March 2020
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank yv0nne34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 13 March 2020

Dear yv0nne34,

Thank you so much for your wonderful review! Our staff will appreciate your comments at our next meeting! We take pride the cleanliness of our hotel, and all of us here are so glad that you enjoyed your stay. We can't wait to see everyone the next time you're in town!

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Reviewed 26 February 2020

Just ok. Picked this place because it was closest to my work event, and because it has a kitchen. Would like for the TV options to be better though. I like that the kitchen is great, since I am on a special diet and need to be able to cook my own meals. I love that it has a full size fridge. Mattresses are comfortable and bed is clean.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank mserna773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 27 February 2020

Dear mserna773,

We're sorry to hear that you weren't happy with the entertainment choices available in our guest rooms while you were here. But we're very excited to let you know about the upcoming connected rooms feature, available at some hotels now, that will allow you to control your in-room experience completely from the Honors App and signing in to your Netflix or streaming service account will be one of the features! If you find yourself visiting the Lakewood area again in the future, we'd love to see you again, and please don't hesitate to let us know what else we can do to make sure you enjoy each and every stay with us!

Sincerely,

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Reviewed 10 February 2020 via mobile

The dinner/happy hour was super tasty and offered a great atmosphere for our work team to keep the conversations going. Lovely staff made the stay very successful. The suites are clean and spacious. Nice pantry. Good location.

Date of stay: February 2020
Trip type: Travelled on business
2  Thank Alicedc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 27 February 2020

Thank you for staying with us at the Homewood Suites Denver West! It is great to hear you loved everything about your stay including all our complimentary amenities and amazing staff. We look forward to having you stay with us again next time you are in the Lakewood area!

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Reviewed 2 February 2020

Very comfortable bed and quiet room. Nice layout on the room. Big TV. Bring your own K-cups for the Keurig coffee machine. I ate the oatmeal for breakfast every day. I was here for one week and never had any problems. The staff understands tax exempt business and took care of my bill with zero problems.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkiernan92, Assistant General Manager at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded 10 February 2020

Dear Amanda D,

We are so happy to hear that you always enjoy your stay with us at the Homewood Suites Denver West! We strive to provide all of our guests with great service and amenities they enjoy!

We can't wait until the next time you are in the area!

Warm Regards,

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