The room was fine, but it wasn't what I booked. I searched through Kayak.com, which sent me to priceline.com; I picked the condo I wanted (Aspen Ridge Condominiums - a 5 minute walk from the meeting I was attending), which sent met to tripadvisor.com. I entered my info and payment there, and it was still Aspen Ridge Condominiums (I have screen shots and printouts), but it was actually booked through tingo.travel. The confirmation said "Mountain House Neighborhood by Keystone Resort", but the address was the same as Aspen Ridge Condominiums, and I'd seen several places in the area listed under more than one name. When I showed up, they told me that the two are not the same, that I was in Mountain House, and that Aspen Ridge was full. (The two condos are on opposite sides of US 6, but have the same address somehow.) So now I went from a 5 minute walk to a 10 minute drive - not useful during a 15-20 minute break. I called tingo.travel after I got back, and they blamed TripAdvisor, but there's apparently no way to contact TripAdvisor, so I'm out of luck. I could have booked a hotel down the hill, in Dillon, and been right next to restaurants, stores, FedEx Office, etc., and still been about a 10 minute drive away, for less than 2/3 the price of the condo. Not happy with priceline.com, TripAdvisor, or tingo.travel, but there's no one I can talk to about it. Since TripAdvisor keeps sending me e-mails to rate Aspen Ridge, I thought I'd try to warn others. (Mountain House was OK, by the way, but not great. Maybe better if you're skiing. Stay in Dillon, instead.)
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- Also Known As:
- Aspen Ridge Condominiums Hotel Keystone