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19 - 24 of 603 reviews
Reviewed 13 August 2018

This was my worst Wyndham experience EVER! I had a room full of little black bugs. They were in my towels,on the floor, in the bathroom, etc. The TV and internet did not work. I had to change rooms to more bugs and another non-functional TV. It was a disaster. This was my third bad Wyndham experience in a row so I stopped staying with them for the rest of my trip.

  • Stayed: August 2018, travelled on business
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Review collected in partnership with this hotel
Thank Nathan92658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Travelodge by Wyndham Grand Junction, responded to this reviewResponded 15 August 2018

Nathan92658,

Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. Also, We want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest has a pleasant and
comfortable experience in the future. Please keep us in mind for your next stay in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

The property is in desperate need of updating. Our room was reasonably clean but the carpet was filthy to the point of being scary. If you need a great bargain this is the place but be sure and ask to see your room before checking in.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
Thank mmcgre668547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Travelodge by Wyndham Grand Junction, responded to this reviewResponded 15 August 2018

mmcgre668547,

Thank you so much for taking the time to leave such a thorough and insightful review regarding the carpet and suggestions to improve the experience for our valued guests in the future. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope to see you again and that you'll finally be truly impressed with our improvements.

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Reviewed 9 August 2018

I had to shower in a manner to not touch the curtain or the shower wall. Even the outside had black dry drip stains very gross.The carpet looked to have blood stains, cobwebs outside on the light fixtures, doors were weak.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank jolerae73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Travelodge by Wyndham Grand Junction, responded to this reviewResponded 9 August 2018

jolerae73,

Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.

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Reviewed 2 August 2018

The staff is great, but the property is terribly unkept. The franchisee clearly does not care about the property, which is a shame. Stay elsewhere if you can. The room itself was old, which is fine, but the bathroom fan switch was broken and hanging. Again, can’t say enough good things about the two guys at the front desk, but the owner is clearly just trying to make a buck.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with this hotel
1  Thank jdaugh483175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Travelodge by Wyndham Grand Junction, responded to this reviewResponded 9 August 2018

jdaugh483175,

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.

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Reviewed 1 August 2018

Upon arrival there were some very odd and strange looking people in the parking lots. The staff were very helpful during check-in upon arriving to the room the toilet was barely hanging on to the wall the chair in the room had unknown stains all over it that was absolutely disgusting there is only one ice vending machine which is downstairs in the lobby and the lobby was very hot with no air conditioning throughout the property there is trash littered throughout it all I will never take my children to this place again and I suggest keeping children away do to the people that are there

  • Stayed: July 2018, travelled with family
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Review collected in partnership with this hotel
Thank agagno839767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Travelodge by Wyndham Grand Junction, responded to this reviewResponded 2 August 2018

agagno839767,

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your
expectations of quality service and accommodations. We are dedicated to ensuring that you receive the highest level of service and your feedback will help us to correct and improve our accommodations and amenities to better achieve this
determined goal. I do hope you'll return and let us show you a far better experience.

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