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Reviewed 21 February 2020

Over the years, Marriott has come top represent, for me, the epitome of hospitality, no matter what type of Marriott one selects. The Denver Marriott West is a nice facility staffed by people who want to please. My biggest concerns are cleanliness (A1), bed comfort (also A1), and bathroom (not huge, but it works perfectly; A!). So what's not to like?

Room tip: Upper floor away from elevator.
Date of stay: February 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank LoafJugThouTree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Denver Marriott West, responded to this reviewResponded 22 February 2020

Dear LoafJugThouTree,

Thank you for being loyal to our brand and for your lovely review of the Denver Marriott West. We are charmed to know you loved your spotless room as well as our comfortable beds and that our team left a great impression. Our team works tirelessly to provide the best service, down to the smallest detail, and we will surely share your compliments with them. We look forward to hosting you again soon.

Meredith Innes
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2020 via mobile

Pillows are flat - like pancakes. Room temp is not in your control even though it appears it should be- woke up hot multiple times both night. Indoor pool is not heated. Breakfast Buffett is overpriced and meat items were fairly cold. Yuck! I would not recommend this hotel to anyone - especially on business as you won’t get good rest for your business days.

Date of stay: January 2020
Trip type: Travelled with family
Thank NiRoCo4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Denver Marriott West, responded to this reviewResponded 22 January 2020

Dear NiRoCo4,

The comfort and satisfaction of our valued guests is very important to us, therefore, we offer our sincerest apologies for the difficulties you faced as our guest and while attending our breakfast buffet. We assure you that we will follow up with our leadership team to identify where we can make improvements and ensure a seamless experience for our valued patrons in the future. Thank you for your valuable feedback, and we hope you will consider giving us another opportunity to regain your trust.

Meredith Innes
Executive Assistant

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Reviewed 13 January 2020 via mobile

Spent three nights at this hotel. As long as you get a room near the elevator (some of the rooms are a hike to the elevator) it is average or above. I guess they only have one suite, so upgrade is not going to happen often, washrooms are small, plenty of parking. I would have scored higher if the washrooms were larger and the decor is updated. I would stay there again if needed.

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank Chitown962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Denver Marriott West, responded to this reviewResponded 13 January 2020

Dear Chitown962,

Thank you for being our guest at the Denver Marriott West. We appreciate your generous comments about our hotel and are glad you had a pleasant stay. We value your feedback and look forward to your next visit.

Meredith Innes
Executive Assistant

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Reviewed 31 December 2019

This was the 1st stop on our 2 week road trip. Wanted somewhere on the west side of Denver not too long a drive from the airport, so we’d be ready to set off the next morning heading for Grand Junction. We were very pleased with this hotel. Very easy to find off the highway. Lots of free parking. Nice clean room and ensuite. Good restaurant which was open until 11:00 which is great for late arrivals. Had a delicious burger when we arrived and a good buffet breakfast in the morning. Definitely recommend for an overnight stop.

Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
Thank hailesTotnesDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Denver Marriott West, responded to this reviewResponded 1 January 2020

Dear hailesTotnesDevon,

Thank you for making the Denver Marriott West a part of your road trip and for your recommendation. It is wonderful to read you liked our convenient location, while our delicious breakfast and fresh accommodations made your stay more enjoyable. We also love knowing how much you enjoyed our burger in our newly renovated Cooper Creek Bar and Restaurant. We look forward to seeing you again soon.

Meredith Innes
Executive Assistant

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Reviewed 6 November 2019

Nice place with a great restaurant available. Easy to get to from the interstate. Located right outside the foothills but close enough to the downtown core. Nice pool and workout area. Staff was very helpful.

Date of stay: February 2019
Thank rockjunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Denver Marriott West, responded to this reviewResponded 7 November 2019

Dear rockjunkies,

Thank you for choosing to stay at the Denver Marriott West. We are happy our location was convenient for your visit to all the many attractions of our city and that you liked our friendly service. We also appreciate you mentioning our refreshing pool and well-equipped fitness center. We hope we will be the first hotel you think of on future trips to the area.

Meredith Innes
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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