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Reviewed 9 July 2020 via mobile

First off this place looks like a big log cabin tucked away in the mountains, not what you would typically expect of a Comfort Suites. For some reason, front desk lady said she gave us a free upgrade and we were so surprised when we saw our room. There was an entry room with a tv, chair, and couch, then the sleeping area had two fancy queen beds with a tv as well, and a balcony outside the room with chairs. Extremely clean room and comfortable beds

Date of stay: July 2020
Thank Pinklonghorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Services Manager, Agency / Consultant at Comfort Suites Golden West on Evergreen Parkway, responded to this reviewResponded 16 July 2020

Hi Pinklonghorn - thank you for choosing Comfort Suites in Evergreen. We are so glad you enjoyed your stay and your upgraded room! We hope that you come back to visit us again soon.

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Reviewed 5 July 2020

The rooms were very clean, and I was impressed at how thorough the staff was with making sure I knew the Covid precautions they were taking to keep everyone safe. Good job! In particular, the staff was very friendly and welcoming, with suggestions on where to eat. I would definitely stay here again.

Room tip: We got a room on the back side facing the mountain. Very quiet room.
Date of stay: June 2020
    • Sleep Quality
    • Rooms
    • Service
Thank EricC941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Services Manager, Agency / Consultant at Comfort Suites Golden West on Evergreen Parkway, responded to this reviewResponded 9 July 2020

Hi EricC941,
We are so glad to hear that you enjoyed your stay with us. Thank you for taking the time to write us such a great review. Please come back to see us again soon.

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Reviewed 24 February 2020

Took my wife for a second honeymoon and I got a room with a jacuzzi tub and a view of the mountains. My wife loved it. The staff is amazing and attentive and the free hot breakfast's are a big plus.
The hot tub and pool are indoor and well maintained.
Highly recommend this hotel for couples and families alike.

Room tip: Get a room with a jacuzzi and mountain view or balcony.
Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
1  Thank texline07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OptiRev Development, Agency / Consultant at Comfort Suites Golden West on Evergreen Parkway, responded to this reviewResponded 28 February 2020

Wow! What a great review. Thank you for choosing Golden Evergreen for your stay!

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Reviewed 10 February 2020

We Arrived to check in and the manager cancels our reservation because we have a pet and was not notified when called earlier about a $10 pet fee. So if you stay here with a pet, you will be charged $10 extra for a patio room. Absolutely appealed attitude and very rude. Will never recommend this hotel. Told me to leave and not come back.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank M3178JRelaineh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenEvergreenHotel, General Manager at Comfort Suites Golden West on Evergreen Parkway, responded to this reviewResponded 11 February 2020

Dear Elaine,
It's upsetting to receive such a distressing review. We do our best to be transparent with our pet policies on every website, and when travelling with a pet, it is your responsibility to check on the hotel's policies regarding pets. Ironically, you work for another Choice Hotel as a front desk clerk, and you of all people should know and respect this.

We have specific pet rooms that are located on the first floor. They all have convenient walk-out patios, are well maintained, are very clean, and have all the same amenities as our other rooms, with the addition of a patio. Because this room type has a patio as an addition to the other amenities, it is considered an upgrade and is $10.00 more. An incident report was filed by the Manager on Duty that evening regarding your check in experience. You refused to pay an additional $10 to accommodate your dog and demanded that we accommodate you in the room of your choice. You stated that you worked for another hotel, and that you were entitled to special privileges.

You have been advised to review the guidelines set forth by Choice Hotels regarding policies for Employee rates and these policies include you. After your very unpleasant words, you were asked to leave and were told that your employee reservation privileges would be revoked at this property. So – you not only violated the policies set forth by Choice Hotels, you demanded that this hotel violate our pet policies.

In closing, please be respectful - no matter where you are. Review the Employee rate policies in Choice Central and accept that hotels have policies in place for a reason, and you are not exempt.

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Reviewed 1 January 2020

We were driving on a long road trip and made it to this side of Denver when the dark came. We had had enough driving for one day and pulled in for the night. The front desk was very helpful, the rooms were clean and comfortable. Beds were really nice as well. The front desk took care of our outgoing mail and the stay was excellent. We recommend!

Room tip: Back away from the parking lot on the front, upper floor recommended in you can get a room in this spot.
Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
Thank stationwagonman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDM, Guest Relations Manager at Comfort Suites Golden West on Evergreen Parkway, responded to this reviewResponded 15 January 2020

Hey "stationwagonman"
Thanks for choosing Comfort Suites Golden West and for taking the time to write us a review. We hope to welcome you back again soon.

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