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All reviewsfront deskattached restaurantnice propertyfree shuttlenext morningworkout roomin townthe hotel offerswould highly recommend this hotelyoung mandowntown areachecking outbed was comfortablebreakfast was excellentdefinitely stay here againparking loterin
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Reviewed 6 February 2018 via mobile

We enjoyed this hotel’s close proximity to downtown and the short walk to and fro. The suite was sweet, though the fake fireplace was a little funny, and the view off the balcony is basically that of a cliff. Even so, Durango is laid back and casual, and this hotel fits its environs.

Stayed: July 2017, travelled as a couple
Thank travelingBard23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

The hotel was very nice staff was very courteous. Breakfast was served at the pub bar and grill attached to the hotel it was just as nice. Breakfast was excellent I would recommend this to anyone visiting prices were average for a meal. Overall we had clean rooms electric fireplace in our room very cozy large and comfortable. I recommend this place to anyone visiting Durango

Stayed: January 2018, travelled with family
Thank n4cer7168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoebe O, General Manager at Holiday Inn Hotel & Suites Durango Central, responded to this reviewResponded 23 January 2018

Thank you for reviewing our hotel. We are happy you enjoyed your stay! I am pleased to hear you enjoyed the breakfast in our restaurant the Westside Pub & Grill. We hope you stay with us again when your travels bring you back to Durango!

Phoebe, GM

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Reviewed 5 January 2018 via mobile

This hotel was recommended by a friend and we weren’t disappointed. We were welcomed upon arrival by Adam. He was professional and courteous. We were given a room on the third floor away from the elevator... added an extra layer of quiet.

Breakfast is included...anything off the menu, cooked to order. Our waitress was excellent. Be sure and check what your meal would have cost to provide an appropriate gratuity.

We will definitely make this a hotel of choice on return trips.

Stayed: January 2018, travelled with friends
Thank lunanegra5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

The wife and I went for a short get away to check out Durango and surrounding area. Found this hotel to be in a good location (not far from old main St) and to have nice amenities. Restaurant and bar on site. Bartender very helpful with area sites and friendly. Desk clerk could have been a little more friendly but overall a nice place to stay for a short get away.

Stayed: September 2017, travelled as a couple
1  Thank bronoshub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018 via mobile

The staff were very friendly and helpful
The dogs leaving excrement in front of elevator not so good, this would be a very nice place to stay if it wasn’t for the fact that dogs in owners rooms bark constantly, the rooms were decent except dog hair all over the sleeper sofa
In our room, I would not recommend anyone to stay here unless they were dog friendly

Stayed: December 2017, travelled with family
1  Thank jayboty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this reviewResponded 19 January 2018

Hi jayboty,

Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the cleanliness due to pets staying at the hotel. We always aim to provide an exceptional stay for all of our guests that is why I regret to see that you did not have a great experience. I would like to apologize for any inconvenience this issue may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address your concerns.

Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future.

Regards,

Mike F.
Case Manager
IHGService

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