The rooms are very clean. Location is perfect and all kinds of bars within walking distance. Carlos from San Antonio front desk was very knowledgeable and super helpful. Will come soon with my family.More
- Free Wifi
- Free parking
- Fitness centre
The rooms are very clean. Location is perfect and all kinds of bars within walking distance. Carlos from San Antonio front desk was very knowledgeable and super helpful. Will come soon with my family.MoreShow less
Thank you for your review! We look forward to welcoming you and your family back in the near future.
A great find in Denver. The location is spot on, nice quiet neighborhood, very safe.
The property is a real gem, clean , looks brand new, and all the employees are wonderful. The employees are helpful , always a friendly hello - how are you.
Check in was super easy, Carlos was very attentive and caring, the assistant general manager Courtney went above and beyond to solve a problem I had. The customer service at this property is above and beyond. Already booked rooms for an upcoming trip.
Thank you for your kind words.
We look forward to welcoming you back in the near future.
Stay was awesome . The front desk lady .. I believe her name is christie or Christina .well she was above and behond . She made me feel welcomed. Is always nice to find someone with such passion to serve at the front desk. Thank you so much!.
Thank you for your review!
This is a nice, newer hotel with clean, comfortable rooms, BUT the front desk staff is meh, the location is sketchy, & parking was a pain. We were lucky enough to get a spot but had to pay the hotel an extra fee. The only other option was street parking. No bueno for a family with young kids & lots of stuff to carry in. Denver, overall, lacks the charm of the other cities & towns in Colorado...just another big city with ozone alerts.
Thank you for your review.
This was a wonderful surprise. after 3 months of Covid 19, traveling and enjoying the amenities of this hotel was wonderful. The service desk (Randal and Ashley) were superb and highly professional. The rooms were like new, very large and nicely appointed.
We stay here every time we come to Denver and our past stays have been great. We are here for 4 nights this visit and WOW has service changed. I understand COVID procedures but that does not mean you get to be lazy, unaccomadating and rude. I asked that our room be serviced...new towels and garbage taken out for 2 days....
I called down to the front desk the second time it didnt't happen and she sounded annoyed and said I could come down and get coffee and towels, unapolgetic. FYI, you will be paying FULL price for NO service, NO breakfast and NO courtesy. Spend your money at a different hotel!
Super dissapointed. Front end staff used to be great...definitely not the case now. We will look elsewhere for our next visit.