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“They do not pay attention to what you order”
Review of Outback Steakhouse

Outback Steakhouse
Ranked #220 of 1,653 Restaurants in Colorado Springs
Cuisines: Steakhouse
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 15 February 2018

On February 14, 2018 we got a to-go order. I phoned in the order. After we got home with our food, we realized that the staff who prepared and assembled our order missed a lot of the details. Our order was entered into their system correctly because we have the receipt. It's the kitchen staff who dropped the ball.

We asked for a loaded baked potato and received a plain baked potato. We asked for no onions and no cucumbers on the house salad but both were on it. The Aussie Signature Sampler appetizer plate has Aussie Cheese fries, which is supposed to have cheese and bacon. We only had cheese. No bacon. We asked for some bread. The bread we received was hard as a rock. Not an exaggeration. It was hard, stale bread.

We live too far away to take the food back to make them make it right. I intend to call the restaurant to tell them about our experience. If necessary, I will update this review to reflect any new information that changes the tone of our experience.

Date of visit: February 2018
    • Value
    • Service
    • Food
Thank Renee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 194 reviews

Reviewed 20 January 2018

Good service on a busy night. Food was warn and portion was fair. Had a little one with us and staff very accommodating.

Date of visit: October 2017
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

I visited the Outback Steakhouse after a night out. It has been years since I have dined at an Outback so I was cautiously optimistic. Once entering, There was no greeter or hostess at the hostess stand. I stood there for 3 to 4 minutes before someone came to the front even though employees saw me standing there. Usually I would have left but I decided to wait. Once seated in the booths in the bar area, it was another extended wait until the server appeared. After looking at the menu, I asked about the pork chops I recalled The Outback served. The server stated she didnt think they offered the item anymore. Every item I asked about the discombobulated server wasnt sure or didnt know....was she in training? I asked about their beers and again I got received confusing responses from the server.
Eventually I ordered a New York Strip (Medium) w/ mushrooms, Mashed Potatoes, and Broccoli and a Samuel Adams beer. I received a well done New York Strip w/ no mushrooms, Mashed Potatoes, Mixed Vegetables and a random beer. Again, I didnt see the server again for an extended period but a manager(?) came by my booth to ask about my dinning experience to which I relayed the situation. He was apologetic but at that point I was done and suffered through the meal, paid and left. I did leave a tip but I should have left a note on my Epic Fail Dining Experience instead. Not Recommended.

Date of visit: December 2017
    • Value
    • Service
    • Food
Thank Bgreenard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

Service was wonderful and fast. My waiter was friendly and very attentive.I was able to just walk right in and get a table. No wait!

Date of visit: October 2017
Thank Kyle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

My son & I dined there and had a great experience! Our server was friendly, helpful and efficient! I ordered the French onion soup and the steak salad and my son ordered the pork porterhouse. Both were delicious! I recommend this place to anyone in the area!

Date of visit: October 2017
Thank DEBBYB_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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