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Traveller rating
1,493
491
134
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18
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All reviews front desk infused water best westerns room was clean great hotel mountain view pool and hot tub great stay shower head enjoyed our stay king suite the breakfast area stay there again hot breakfast yogurt easy access breakfast staff
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Reviewed 18 January 2021

We stayed here as it had the most reasonable pet fee in the area but even at that we paid $80 for our dog for a 4 night stay. Very small room. Limited breakfast, I ended up buying groceries and just had their coffee. Only 1 chair in room, at the desk which blocked the bathroom.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Withpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 20 January 2021

Thank you for choosing us to host you and your furry friend. However, it appears we still have some work to do. We strive to always work on improving overall guest satisfaction and will discuss your comments to ensure we are delivering the best experience possible. We would love another chance to welcome you back next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021

I had to spend one night in the Springs while my car was being repaired. Trusting the Best Western Plus chain I booked here, and was rewarded with an excellent night’s sleep and a spacious studio for comfort as I waited. The breakfast was not the typical COVID inspired grab and go, but a nice buffet with bacon and eggs cooked on order. While this visit was strictly business, I would gladly return again with family for a pleasure trip. The location is just off I-25 so very easy to find but far enough away not to hear any freeway noise.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Phyllis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 19 January 2021

Dear Phyllis,
Thank you for choosing to stay with us at Best Western Plus Peak Vista Inn & Suites while you were waiting for your car to be ready; it was a pleasure to welcome you. We're delighted to hear that we were able to provide such an enjoyable experience and you appreciated our comfortable accommodations, as well as had the opportunity to try the delicious breakfast menu. Thank you so much for taking the time to share your kind words, and it would be wonderful to welcome you back with your family on another occasion.

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Reviewed 6 January 2021 via mobile

My husband and I decided to take a staycation to relax for a few days. This Best Western reminded me why we prefer this chain. The employees were fabulous! Very friendly and immediately took care of the one small issue we had. It was very clean and quiet. They had the indoor pool open and we got to make a reservation for it due to covid. We were the only ones in it so it was very nice. The parking lot was full, but we never heard any noise during our stay. We will definitely return!

Date of stay: January 2021
Trip type: Travelled as a couple
Thank dartfrog33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 8 January 2021

Seeing your perfect rating is wonderful! We are happy you were pleased with our friendly team and quiet setting, among other things. For another excellent staycation at Best Western Plus Peak Vista Inn & Suites, you know where to find us, and we wish you the best along your way.

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Reviewed 4 January 2021 via mobile

This was an awesome place to stay! We had a great view of the Rockies! I suggest asking for a 4th floor mountain view room. Centralized, so it is close to a lot of stuff. They do an awesome job, especially with the pandemic going on. Highly recommend!

Date of stay: January 2021
Trip type: Travelled with family
1  Thank Opedogg23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 5 January 2021

Your five-star review has truly brightened our day! From our spectacular views to our central location and committed service team, we are elated that you enjoyed being our guest at Best Western Plus Peak Vista Inn & Suites. Thank you so much for your recommendation, and we trust we will see you again when you return to Colorado Springs!

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Reviewed 3 January 2021 via mobile

Amazing view from the hotel. Really nice customer service, breakfast was fresh and had plenty of options even during COVID. The hot tub and pool were a plus. The rooms were clean and the front desk was really helpful

Date of stay: January 2021
Trip type: Travelled as a couple
Thank salonip833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 5 January 2021

Dear Saloni,
We're elated to hear about your amazing stay with us at Best Western Plus Peak Vista Inn & Suites. From our helpful service to our breakfast buffet, we're thrilled to have met your expectations. We hope you'll join us again the next time you frequent Colorado Springs. Many thanks for the positive review!

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