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All reviews front desk best westerns infused water room was clean great hotel pool and hot tub shower head mountain view enjoyed our stay hot breakfast the breakfast area stay there again easy access king suite yogurt breakfast staff up to date
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Reviewed 21 August 2017

Stayed at 3 BW Plus; 1 Holiday Inn Express, 1 Comfort Inn & Suites for a total of 8 nights. By far this was the fines to of the lot. I would even go as far as saying that you could stay with Nicki Moser and her staff or go to the Broadmoor and get the same experience with staff, service, and details (you would not get the pool, the lake, or the bagpiper though).
I know they preach core values and details here - from the front desk managed by Gina Rodriguez - just an amazing ambassador for BW Plus Peak Vista, to Elvira Crump and her housekeeping crew. From the toilet paper fans, to the folded towels, to the smiles from everyone, to the best shower head I have ever been under, to the comfortable bed and pillows - everything exceptional in every way. Then eat breakfast. It's not your normal "free breakfast with a room". This was truly a great breakfast. Save yourself $400 a night and don't go to the Broadmoor, Stay here.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
5  Thank tahkli71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 22 August 2017

Hello tahkli71,

Thank you for taking the time to leave us a review on Tripadvisor. We truly appreciate your review, and are just thrilled to see, that you enjoyed your recent stay with us.
As you mentioned in your review, we truly are not a five star resort, but we are certainly trying, to provide the best guest experience to our guests. Customer service is the pillar of our business and our team takes great pride in providing this important component.
I will for sure relay your review to our entire team, especially Mrs.Rodriguez and Mrs.Crump.
Again, thank you for your kind review, and we do hope to welcome you back in the near future.
Yours in hospitality,
Nicki M.
719 598 7500
bwplusgmcos@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017

We stayed four nights at this Best Western and had no complaints at all. The room was good sized and even had a ledge area you can sit in front of the window that opens. It's very clean in the hotel and even the stairwells are cleaned and mopped! The daily breakfast buffet has a good assortment of things to eat, from fruits (apples, oranges, bananas) cereal, eggs, yogurt, muffins, bacon, sausage, danishes and juices. Everyone on the staff that we encountered was very friendly too. Would definitely stay here again!

Stayed: August 2017, travelled with family
2  Thank emchokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 23 August 2017

Hello emchokie,
Thank you for taking the time to leave us a review on TripAdvisor.
We are thrilled to see, that you enjoyed your recent stay with us. I will make sure to relay your review to our entire team, especially our Breakfast Team.
Our team makes every effort, to provide a superb guest experience, and I am so pleased to see, that we did just that.
Again, thank you for your kind review, and we do hope to welcome you back in the near future.
Yours in hospitality,
Nicki M.
719 598 7500
bwlusgmcos@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017

We stayed here for a week. This is a very convenient hotel to reach all of the major sights. It is clean and well appointed. The staff is friendly and accommodating. They greet you every time you enter with a warm smile. We also like the mint bowl. Parking was always easy. You can walk to Old Chicago or Outback Steakhouse for dinner. We would recommend this hotel.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank I634KAbarbarab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 23 August 2017

Hello I634KAbarbarb,
We appreciate your feedback, and are pleased to see,that you enjoyed your recent stay with us.
I will make sure and relay your review to our entire team, as they are the true " Superstars" of our Hotel. Furthermore, I am happy to see, that you enjoyed the little extras, like the mint bowl and infused water. Thank you for acknowledging them.
We do hope to welcome you back, should your travels bring you back to our beautiful city.Again, thank you for your kind review.
Yours in hospitality,
Nicki M.
719 598 7500
bwplusgmcos@gmail.com

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Reviewed 21 August 2017

Excellent customer service, Clean room with good linens, Keurig coffee in the room. Indoor pool but the chlorine could get to you. Flavored water dispensers in the lobby daily. Good breakfast and restaurants near b.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank 832lindakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicki M, Front Office Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 23 August 2017

Hello 832lindakk,
Thank you so much for taking the time to leave us a review on Tripadvisor. We are glad to hear you enjoyed your recent stay with us. Also glad to hear you were able to partake in the infused water and morning breakfast. We hope to see you again in the near future. Again, thank you for your kind review.

Yours in hospitality,
Gina R.
719-598-7500
bwplus.fdm.gr@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017

This hotel was very well kept and the staff were very responsive to our needs. The breakfast was excellent each morning and the view from the hotel was fantastic. We will stay here every time we are in Colorado Springs.

Stayed: August 2017, travelled with family
2  Thank darrenz406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicki M, General Manager at Best Western Plus Peak Vista Inn & Suites, responded to this reviewResponded 21 August 2017

Hello darrenz406,
Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your feedback, and are pleased to see, that you enjoyed your recent stay with us.
I will make sure to relay your review to our entire team, especially our breakfast stff, since they are truly the "SuperStars" of our Hotel.
Again, thank you for your kind review, and we are looking forward to your next stay with us.
Yours in hospitality,
Nicki M.
719 598 7500
bwplusgmcos@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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