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All reviews train tracks full kitchen living area omelette bar small kitchen separate bedroom walk in closet king suite light sleeper great place to stay an extended stay free breakfast room was spacious pikes peak yogurt front desk staff pool and hot tub
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Reviewed 8 October 2018

Good experience overall, but not enough hot water in the showers - they run luke warm very quickly; breakfast is offered and is different on different days; however, the coffee pots ran out frequently. Beds were good, but no selection of firm pillows. Maid service was very late on our first day. We were on a group rate, and the pricing was excellent for the value.

  • Stayed: October 2018, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Tommy66NotAMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2018

Our room was nasty. By nasty, I mean a previous guest’s towel was left hanging on the bathroom door, the commode had what looked like urine at the back, and the sheets were on inside out and had hairs—from long to pubic on them. The front desk immediately sent someone to change the sheets and they didn’t charge ya for that night, but ewwww. Maybe it was a bad day, but I don’t think I would go there again.

  • Stayed: September 2018, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Discover322497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2018

Getting into the parking area was a bit of a challenge but once there, ample parking and easy access to front desk. Entry way reminds me of europe with low ceiling and intimate bar off to the side. Room was nice, shower clean, bed comfortable. I heard both the train going by and people walking in the hall way while I was sleeping. The train wasn't bad, but hearing people wandering to their rooms at midnight was irritating. Need to do better sound proofing. Overall it is nice place to spend a night or two.

  • Stayed: September 2018, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank lwiegand65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2018

There were several items that were a bit worn out (the chair in the room was falling apart, the tub was stained & warped, the tile in the bathroom was loose & missing more than half the grout, kitchen cabinets were dirty & needed to be wiped down, and a lightbulb was out).

  • Stayed: September 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Rich W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2018

Not at all happy with customer service, room or "tranquility" of the place. Will not recommend it to anyone I know. Staff persistently "forget" to do most basic things. Cleanliness of the room and powder eggs for breakfast are in a separate category entirely...

  • Stayed: September 2018, travelled solo
    • Value
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Review collected in partnership with Hyatt Hotels
Thank alexander123891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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