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All reviews hot tubs were great the kitchen great location summer vacation living room great condo ski storage unit town shuttle building housekeeping colorado appliances elevator lockers
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Reviewed 25 February 2018

We stayed in the Water House on Main Street Vacation Rentals by Wyndham in unit 5306 for a week in February 2018.

Pros: The property is in a great location. It is walking distance to ski lift, shops and great restaurants. The shuttle was a great way to get around town - friendly driver and never a long wait. The kitchen, fireplace, washer/dryer, and 1 and 1/2 baths were great.

Cons: The mattress in the bedroom was old and thin - not comfortable. The sheets, mattress cover, and pillows were also old and worn. The sofa bed was not usable - it was all springs.

The dishes were not clean so, we had to run everything through the dishwasher before using.

When we arrived, the TV in the bedroom would not get a signal. We reported it to the front desk but it took 5 days to get it working.

This property is in a great location and for the price, I expected more. They definitely need to update the mattresses on the beds and sofa beds, update the linens and make sure maintenance can keep the TVs working.

I love the location but will not stay at this property again. The front desk staff were friendly but were unable to resolve our issues and did not offer any consolation.

  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Darlene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WVR_Summit, General Manager at Water House on Main Street, responded to this reviewResponded 27 February 2018

Thank you for your recent review of your stay with us in 5306 at Water House. I am glad that you enjoyed the great location and our complimentary shuttle service, but am disappointed to hear about your poor experience with the dishes, mattresses and bedroom TV. I will work with our housekeeping, maintenance and front desk team members to improve our inspection and follow up processes. We value your feedback, and hope you'll give us another opportunity in the future.

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Reviewed 19 December 2017

I loved the gas Thermador range and appliances in this unit. We ended up roasting a turkey during our stay. The kitchen was stocked with all the necessities. The decor in the unit was appealing and clean.
The unit was quiet at night and during the day, even with the Dew Tour activities going on down the street. Housekeeping was good. Wifi was strong.
Great location - close to the lifts and to town.

Our only complaint was that the hot water in the unit was a bit low and some of us ended up taking cold showers. Also, the sissal/jute rug in the living room shed all over our socks and pants.

Stayed: December 2017, travelled with family
Thank msswong2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay B, General Manager at Water House on Main Street, responded to this reviewResponded 30 December 2017

Thank you for your review of your recent stay with us in Water House 6208. We appreciate all of the feedback, especially about the rug and hot water- this is a great opportunity for us to follow up and correct those issues. We are so happy you enjoyed this beautiful property overall and hope to see you again.

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Reviewed 10 August 2017

Loved, loved, loved our stay at Water House on Main. Beautifully appointed condo. Fully stocked kitchen with everything you could need. They have a shuttle, but we never used it, so can't comment on its timeliness. Housekeeping was great and did a full luxury bedding swap after one of our littles had an overnight accident (Thank heavens they had a waterproof mattress pad in place!) Too chilly and rainy in August to use the pool, but the hot tubs were great! Overall, super-pleased with our stay! *This was obviously a summer vacation, so I can't comment on the winter experience, but the ski storage looked clean and convenient with plenty of lockers.* Were looking forward to returning in the winter to find out ;).

Stayed: August 2017
2  Thank CGrosshans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 August 2017

Thank you for your review of your recent stay with us at Water House! I'm glad to hear the housekeeping team did well, and your family had a nice vacation. We look forward to seeing you again!

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Reviewed 20 July 2017 via mobile

Beautiful room, wonderful hotel, great location. Only one MAJOR issue, room 5204 master bed was terrible. One side was so sunken in it was level with the bed frame it sits in, we almost thought it was a water bed when we first saw it. We were forced to sleep on one side trying not to roll into the crater all night. Makes a difference when you're tired all day from not enough rest at night.

Stayed: July 2017, travelled with family
Thank LSL4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 July 2017

Thank you for your review of your stay at Water House 5204. I'm glad that overall you enjoyed yourself, but am sorry to hear about the mattress issue and am working with our maintenance team and the owner on options to repair/replace. I hope you'll come back again and we can find you a better sleeping option- thank you again for your feedback.

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Reviewed 13 July 2017 via mobile

We stayed at this condo recently. It is in a great location to visit downtown Breckenridge. Also, great location to get to the many activities that are around the area. We used the hot tub's which were well-kept. Unfortunately, it was a little too cool for us to use the pool but it looked clean and well taken care of. Kudos to the staff for allowing us to keep our mountain bikes in a secured location since they weren't allowed into the elevators/hallways. Staff was very friendly as was everyone we met in Colorado!

Stayed: July 2017, travelled with family
Thank Robinson5366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 August 2017

Thank you for your review of your July stay at Water House! I'm glad to hear you enjoyed the location, activities in town and our amenities like the hot tubs and bike storage area. I'm also very happy to hear our team was friendly. We look forwarding to seeing you again hopefully soon.

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