Went to get late night meal after an evening at the machines. Burger and fries for me and taco sampler for my wife. Out of part of the taco fillings. Had multiple people get served their food in front of me. Wife's tacos sat and got cold while my burger was made. Burger was burnt and horrible. I'm a diabetic and needed food so rather than wait another 25 minutes, I ate what I required to be okay. My wife said hers was horrible. 2 bites and done. Talked to manager the next day. Said he would speak to the staff. Somehow I got the feeling that I was being more a burden for complaining than him taking me seriously. I know it was busy, but the quality of food was horrible.