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Reviewed 25 March 2018

The people at Beaver Creek Lodge make up for most of the shortcomings of the actual facilities. Overall our stay was good.

The location is great (but not ski in/ski out we are used to) and the rooms are kind of different. I believe the building used to be an embassy suites.

CON: The suites would be awesome except for the strange windows between the living area and the hallway/common area. Hard to describe but who wants a window into the hallway from your hotel room. Not only is this kind of weird, our kids used the pullout couch in the living area to sleep and even with the blinds the light from the hallway made the room kind of bright. PRO: We asked if all the rooms were like this. The employees said yes, BUT they sent the handy man to put these cutout sheetrock pieces in the window to kind of wall it off. Amazing service.

CON: Our room also had a sliding glass partial balcony but the curtains only went half way up leaving this huge skylight thing. If you like getting up with the sun, as I'm sure some do, then thats awesome. If you like sleeping past sunrise on your vacation, it's kind of a "rude awakening". PRO: The staff said they would try to hang some blinds and sure enough, they made some of those same cutouts to block most of the light.

CON: The wifi sucks and is marginally useable PRO; Well...you are on vacation...get off the internet LOL (best I could come up with) but unfortunately you need to check in for your flight home so.... Seriously, it is intermittent. Sometimes it is ok but slow...and sometimes it's just bad. In all fairness, some said they had not problems but we had some issues.

Pro (no con): Parvati the Concierge and Sam in reservations. These guys were awesome. Be sure to contact Parvati for everything from Snowmobiling to finding dinner choices!

If you are looking for true ski in/ski out...this is not it..

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank mabsva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinShields, General Manager at Beaver Creek Lodge, responded to this reviewResponded 26 March 2018

Thank you for your review and we appreciate your business. On the Pro side, we are doing a complete remodel this year so please come back and see our new look. All of the items you showed as a Con in your review will be taken care of!! We look forward to showing off our new product to you next year.
Kevin

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Reviewed 25 March 2018

If you are used to staying in first class Kessler properties this is not your place. The room was not clean and something in the room smelled like a dead rat. They sent someone up to clean and they made an even bigger mess of our clothes and some of our stuff. They did offer to move us but it was too much trouble since we had already unpacked all of our ski gear. The smell got better but never went away.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinShields, General Manager at Beaver Creek Lodge, responded to this reviewResponded 26 March 2018

Tony,
I appreciate your review. This is the first time we have ever had this issue and our team is uncertain regarding the smell you experienced. We will be doing a remodel soon to update the room furniture and the common area appearance. Please check out the new Kessler Collection website to take a look at our new branding and marketing campaign.
Thank you,
Kevin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

We were so close to everything- ski lessons, rentals, gondolas and village activities. A wonderful location! This was a beautiful place to be. Parvati, the concierge, helped us plan our entire stay and had great suggestions for scheduling ski lessons, sled dog outfits, and where to go sledding.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank traci221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinShields, General Manager at Beaver Creek Lodge, responded to this reviewResponded 26 March 2018

Traci,
Thank you for staying with us and for the nice review. I just presented Parvati with a "Standing Ovation" card to recognize her for assisting you during your stay. Come back soon.
Kevin

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Reviewed 24 March 2018

Location is great!! If you want to stay in the village and be close to the slopes then this is a hotel to consider. However, I was not impressed with the staff or the interior. It was very outdated. The restaurant was great for breakfast and the hotel was clean.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank KellyF3220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinShields, General Manager at Beaver Creek Lodge, responded to this reviewResponded 26 March 2018

Kelly,
Thank you for your review and we are planning a full remodel throughout 2018. We will be converting to the Autograph Collection and our common areas and guest rooms will have a new look and feel. Please come back and experience our new Kessler Branding and if you are a Starwood or Marriott member you will be able to earn and redeem points on future stays.
Kevin

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Reviewed 22 March 2018

We always look forward to and enjoy our stays at the Beaver Creek Lodge, whether is summer or winter. The staff is great and provides excellent service. You can't beat the location for access to the ski lifts!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank S9306ZAstevenb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinShields, General Manager at Beaver Creek Lodge, responded to this reviewResponded 26 March 2018

Thank you for your review and for staying with us again!! Our staff of Grand Performers works extremely hard to ensure your experience is exuberant!!
Kevin

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