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“Great value, good prime rib, bad service”
Review of Carrows Restaurant - CLOSED

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Carrows Restaurant
Cuisines: American
Restaurant details
Reviewed 19 February 2015

Carrows offers an almost unbelievable 2 for $20 complete prime rib dinner. And, for the price, the prime rib is quite decent. And the chocolate cake is comes with is probably the biggest piece of cake I've ever seen served -- you won't leave hungry. BTW, the chain also offers very reasonably priced breakfast deals.

The problem we had here was service. It was slow. Our dinner took 1 1/2 hours -- way too long for a diner. By the time we left, folks were waiting quite awhile for a table, because the staff was incapable of clearing empty tables and getting folks seated. Looked like a management issue (although the manager on duty seemed to be hustling more than the waitresses). I've had similar service problems at other chain diners in California, and it can vary from day to day. I think "corporate" needs to keep a better eye on how their restaurants are actually run; the concept is good, but the execution has flaws.

Thank Odyssey802719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (25)
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2 - 6 of 25 reviews

Reviewed 2 February 2015 via mobile

I ordered a croissant turkey sandwich. The bread was dry to the point of being more like a cracker. My son's mac n cheese was dry and stuck together. His was free, luckily. Not a great dinner experience.

Thank KathySiddons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2014 via mobile

I did not select this restaurant as I have had unpleasant experiences with other locationson the Coast. But my friends had a coupon.... Same indifferent service, same lousy food, same tired decor. Never again.

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Thank CarmichaelVentura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2014

We decided to kick it up a notch and go out for Prime Rib and Lobster which was advertised in a flyer the came in the mail. We were seated and asked for our drink order. After receiving our iced teas and sodas, came the downfall. They had no lobster and the prime rib would not be ready for a minimum of 30 minutes. This is the 1st time I have ventured into this establishment and needless to say, I will never go back. Do not advertise what you do not have!!!

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Thank Cruiser817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

It has been 4 years since I last ate there. The reason is that the last time we ate there we also had the prime rib.last time we ordered our steaks medium rare they were tough and very cold. We sent them back and asked if they could try again, they took them back and gŕilled them.Well we thought we would give them another try.so we went back on 8-6-04 well nothing has changed Even after telling them that I didn't a repeat trip. Well guess what we did get a repeat the same as last time. So no more tryst.If any should ask me I will get tell them not to waste there money.

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Thank snowyowlpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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