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Reviewed 22 October 2022

We booked this hotel for a 4 night holiday because of its great location in the heart of Yountville . The staff were very friendly and accommodating, but after staying for one night we were completely disappointed. The room was dingy , dark and dated ! . We complained to the front desk the next morning , but they were unable to help us so instead they allowed us to cancel the next three nights, whereby we immediately moved to a beautiful hotel across the street , where everything was fantastic !

Hotel Yountville charges premium prices for a Holiday Inn type room . There are much better options in the area , as we discovered ! The staff were great , but the rooms were sub par at best .

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank jessemil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chase Chasteen, General Manager at Hotel Yountville, responded to this reviewResponded 1 December 2022

Thank you for taking the time to provide us with feedback regarding your recent experience. While I am glad you enjoyed the service, I am sorry we were not able to deliver when it comes to the room. We have finished the initial stages of a full room renovation and I hope you will come back once completed.

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Reviewed 18 October 2022

We had a great time on our quick weekend getaway. The grounds were lovely and the service we encountered everywhere was exceptional. The breakfast was wonderful both mornings and the pool was a great spot to spend the late afternoons. The only complaint is that for the price, the rooms are a little dated. We will definitely be back.

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Cody T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chase Chasteen, General Manager at Hotel Yountville, responded to this reviewResponded 1 December 2022

Thank you for your 5-star review, Cody! I am happy to hear you had such a lovely experience and hope to welcome you back soon.

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Reviewed 4 October 2022

We last stayed at the Hotel Yountville a few years back, and were very happy to return to this lovely, relaxing property, post-pandemic.

A few things have changed since our last stay in Napa Valley; it's no longer possible to flit from one winery to another, dropping in for tastings; the wineries now require reservations for more-expensive "tasting experiences" (generally $50 and up), and can book up fast during harvest season.

No longer do people crowd around the bars indoors; most now seat your group at outdoor tables, and include a talk about the winery's history, how the recent wildfires have affected the industry, and so on; we booked three (Caymus, Duckhorn and Rutherford); some wineries apply your tasting fee towards a purchase, some won't.

At the Hotel Yountville, the pool area was still wonderful; we also enjoyed delicious breakfasts at the restaurant on-site. You can pay for a seated breakfast, or request a complimentary take-away of yogurt with granola, fruit and bread.

We loved using the free bicycles, and there was a town parade during our stay that included a high school marching band, horses, retirees reenacting the Wizard of Oz and weirdly, a dozen Ferraris, revving their engines.

We did have a few minor glitches with our room upon check-in, but Marvyn at the front desk found us the perfect room, smoothed out a few issues and just really improved our stay in every way. He's a credit to the Hotel. Isaiah was also very helpful.

We loved our room location, layout and size, with a rainfall shower and a gas fireplace that made it feel cozy, great air conditioning and a very comfy bed; although the carpeting could use a refresh.

We look forward to returning again soon.

Date of stay: September 2022
    • Sleep Quality
Thank SoMinty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chase Chasteen, General Manager at Hotel Yountville, responded to this reviewResponded 1 December 2022

Thank you for taking the time to provide such a thoughtful review of your experience here. I am glad to hear you had a relaxing time and were able to make use of some of the amenities. Very helpful notes on the post-COVID changes at wineries and bars. See you soon!

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Reviewed 5 August 2022

Stayed at this hotel for 5 days.
We had a great time.
The hotel and rooms were very clean.
The bed mattress was very comfortable.
It is located within a walking distance from many good restaurants.
The reception and service staff were very friendly and helpful.
We loved our stay.

Date of stay: June 2022
Trip type: Travelled as a couple
1  Thank haddad555
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chase Chasteen, General Manager at Hotel Yountville, responded to this reviewResponded 9 August 2022

Thank you for taking the time to provide feedback regarding your recent stay at Hotel Yountville; I'm glad you enjoyed your time and had a memorable experience. We hope to welcome you back soon!

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Reviewed 8 July 2022

You can't go wrong in Yountville but the Hotel Yountville is a lovely property, great rooms and fabulous pool. The service was impeccable and we thoroughly enjoyed our stay. We have been to almost every property in the area and this one is great.

Date of stay: July 2022
Thank 62helenew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chase Chasteen, General Manager at Hotel Yountville, responded to this reviewResponded 9 August 2022

Thank you for your 5-star review of Hotel Yountville! I am so happy to hear you enjoyed the property and service during your trip to the Napa Valley. See you soon!

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