I made phone reservations in Sept. for a Nov. stay, 2 king rooms and 1 room w/2 dbl beds. I knew it was to be a busy weekend, as we were going to race at Thunderhill. I sent an email the next day to confirm, and Danny sent an email in return, confirming my reservation and res. numbers. When we arrived, not only had the 4th night been eliminated, the room with 2 beds had turned into another king. Not acceptable, and the front desk claimed that had never been reserved. Then the staff wanted to CHARGE US for a rollaway bed in the 3rd king room! They knew they had us, as the other motels in town would also be full of racing teams. Finally, the front desk said they wouldn't charge us for the rollaway, it wasn't worth the $30 to them. However, they had to apply that credit towards the 4th night room, as there didn't seem to be a way for them to credit the CC.
The rooms were very clean and comfortable. The housekeepers did ignore my "Do Not Disturb" sign one day and cleaned anyway, which I thought odd...
I would probably stay there again, but ALWAYS call/email and reconfirm to make sure you get what you want. Therefore, I recommend this with caveats.
- Official Description (provided by the hotel):
- We are near the Thunderhill Raceway Park, Mendocino National Forest, Sacramento National Wildlife Refuge, as well as casinos and golf courses. The BEST WESTERN Willows Inn offers comfort and convenience you can rely on in a choice Northwestern California setting. With a convenient location off Interstate 5, this Willows, CA, hotel is the ideal spot to experience everything that scenic Northern California has to offer. Enjoy all the amenities that add up to a great stay, including spacious new guest rooms and service that makes you feel at home. Wake up to free full hot breakfast or, if you enjoy morning workouts, head to the exercise facility and grab a cup of coffee and fruit afterward. When you need to relax, take a dip in our outdoor pool. Use the free Wi-Fi to stay connected, or enjoy your favorite cable TV show in the comfort of your BEST WESTERN Willows Inn room. Conveniently located between Redding and Sacramento, our Willows, CA, hotel makes it easy for you to enjoy popular local attractions. Reconnect with nature at Mendocino National Forest, a majestic natural wonder spanning nearly one million acres of mountains, canyons and redwood trees. Located just minutes from the BEST WESTERN Willows Inn, the forest offers hiking, boating, fishing and more. Rev up for a good time at Thunderhill Raceway Park, where you can watch hot rods tear down the three-mile track. Get a glimpse of the feathered residents at the Sacramento National Wildlife Refuge, home to more than 300 waterfowl and sprawling acres of wetlands. Casa Ramos Restaurant, near to our hotel in Willows, CA, serves up authentic Mexican cuisine. For mouth-watering burgers and cold beer, head to the Last Stand Bar & Grill or enjoy all-American favorites at the Black Bear Diner. Many popular chains also have restaurants nearby. Our BEST WESTERN Willows Inn offers a business center and guest laundry for your convenience. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Willows
- Willows Days Inn