"Welcome Home Ms. Gunn"....my favorite thing to hear from the sublime Tim Cunningham, always busy at the front desk, but never to busy to come out from behind, and give a big welcome and a hug.
Every stay at sunset tower is better than the last. I don't know how they do it, but everyone remembers your name, your dogs name, what you like, what room you like, etc. The details and genuine warmth of the staff are what makes this my home away from home in Los Angeles. I've stayed anywhere from 2 days to 2 months here, and it's EVERYTHING.
Jeff, Tim, Dimitri and the entire team take service to a higher level. I've stayed in some of the best hotels in the world traveling in Asia, Europe, South America and the states for business, but this is a hotel I stay in often just for pleasure.
I'm just a regular person, but these guys make me feel like I'm the most important person in the world when I'm in residence; as special as their very celebrity clientele. There is an intimacy to their service that I appreciate, and look forward to every time.
I can't wait to come back!More
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