Extremely disappointed . I used to book this hotel some years ago but it looks like owner changed and for the worse.
Even though I was early to check in (11am) , I was told to come back at 3pm and discovered that I was then put in a room ...across the street in another location, while the only interest of this hotel is its relaxed atmosphere around the pool . Room was so dirty, towels had some big holes in them , no hot water, Air Conditioning so noisy you cannot even hear the TV and on top of it very poor safety as room is just on the street and there is no safe closed door. Staff did not try to help, and seem to be used to client complaints as they immediately proposed to refund ...Breakfast is basic , nothing in comparison to the very nice breakfast a few years ago . Very disappointing , I left after 2 nights and asked for refund of the remaining nights . So disappointing ! And also forgot to mention that wifi/pool is at extra cost ! ...
- Official Description (provided by the hotel):
- Rediscover the San Vicente Bungalows. An oasis in the heart of West Hollywood. ... more less
- Reservation Options:
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- Also Known As:
- San Vicente Hotel West Hollywood