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“Peaceful in busy LA” 4 of 5 bubbles
Review of Chamberlain West Hollywood

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Chamberlain West Hollywood
Ranked #5 of 18 Hotels in West Hollywood
Certificate of Excellence
London
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Peaceful in busy LA”
4 of 5 bubbles Reviewed 17 February 2012

very understated hotel - and so laid back that the service was alight touch. If the staff were not so willing to help all of the time, I would have marked it down.

Roof Top Pool great location

Rooms not quite as good as the pictures.

Gym Still not finished Feb 2012, but getting there

The rooms are a good size which have kept the score up from me

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TommyG100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
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English first
Barstow, California
Level Contributor
308 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 bubbles Reviewed 12 February 2012

We came up to Los Angeles for the 113th annual Golden Dragon Parade. It had been a while since we've attended. The last time we were here, we stayed in Japantown, but we thought West Hollywood would be great this time around. There were quite a few properties in the area, and after careful consideration, I picked the Chamberlain for us.

I really like the location. Within walking distance of Santa Monica Blvd and area of West Hollywood, but far enough away so that we couldn't hear the street noise. Their website was easy to navigate and I took advantage of their Pied-A-Terre special; a one bedroom suite. The special also included parking, which is $35. Compared to the other properties I looked at, this was a great deal.

I like having a lot of room to move around in. Our room had a living room and dining area, however, no kitchen/kitchenette, just a small coffee maker. Apparently, there are some rooms with a small kitchenette, so I guess I can request one of those the next time. There's a small refrigerator, but no room to place your own drinks. There is also a safe for any valuables. The AC units are a little noisy, but adequate. The view is great! And there's also a gas fireplace. Since I'm a big time snorer, I slept on the sofa bed and I must say, it was the most comfortable pullout I've ever slept on. This tells me not many children stay here. When I requested linen, someone brought it up and set up the bed for me. Nice sized bathroom too.

The staff here is incredibly friendly and professional. They only have valet, but it's nice to have this service in this small boutique hotel. The housekeeping and grounds staff were very friendly. The front desk staff was great! Overall, they offer pretty much the same amenities that the big hotels offer, but on a much more intimate level. We never encountered any rude or discourteous staff members. When we travel, we look for comfort, convenience, affordability, and a little style. This place has it all.

I didn't care for the furniture, but we didn't plan on staying in the room to admire it. Oh, and the shower head was really high, I mean, I'm 5'8 and had to really reach to move it. Those are really the only two things I didn't like. We didn't take advantage of the pool but it's a great rooftop pool! We went up at night to look at the view. I'm sure on a hot day, the place would be packed. We will definitely be back.

Room Tip: If you book online, make your requests, and then call to verify before showing up. And always get s...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank heuster3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, 29 February 2012
Dear heuster,

Thank you for choosing the Chamberlain West Hollywood for your previous travels for the Golden Dragon Parade! I am happy to see that you took advantage of our Pied-a-Terre package!

I take pride in our hotel and the service that our staff provides so I appreciate when our guests take the time to let us know about their stay and the service they received!

I do hope you choose to stay with us again next year if you attend the 114th Annual Golden Dragon Parade!

Sincerely,

Chad Thompson/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 February 2012

Just spent three nights at the Chamberlain and had an enjoyable stay. The rooms are really spacious and have great design and the rooftop pool has a great view. Service is really pleasant as well and I love the parking garage has all the cars behind a curtain, very classy.

I put this out to all hotel owners. Just charge me a few more bucks a night to have free WiFi. I hate logging in daily and paying for 24 hours of service, it's a pain and seems antiquated in the world of free WiFi.

Also, some rooms can be really dark. Be sure and try and get a room that faces outside the building and not into the "courtyard".

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SavvySeattleTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, 29 February 2012
Dear SavvySeattleTraveler,

Thank you for your kind review of the Chamberlain West Hollywood! Also, thank you for your input on providing free wireless internet to guests - I will definitely bring this up and look into it further.

Because we are an environmentally conscious property we do use lower wattage and energy efficient light bulbs but we are happy to provide additional lighting upon request.

Thank you so much for your feedback!

Sincerely,

Chad Thompson/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

Walking ditance to everything! Very cool updates and beautiful roof top pool. Located quaintly in the neighborhood, suprisingly great food, spacious rooms, guest lounge with bar.

Room Tip: I recommend upper level front room on the street. It's quiet that there is no street noise.
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  • Stayed May 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Craig F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
france
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 3 February 2012

Very good location for this lovely hotel in West Hollywood .
The staff is lovely ( though you might want to have more staff at the reception at night for security purposes ) and the rooms are beautifully decorated ( the shower needs to be fixed though ), very spacious with great amenities. Location is great but it might be better if you have a car . Definately recommend this hotel !

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bedugul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, 29 February 2012
Dear Bedugul,

Thank you for choosing the Chamberlain West Hollywood on your previous travels to Los Angeles! I am happy to hear that you enjoyed your stay! Along with our overnight Front Desk Agent we do have security that also patrols the property in order to ensure our guests' safety! I look forward to having you stay with us again in the future!

Sincerely,

Chad Thompson/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chamberlain West Hollywood

Property: Chamberlain West Hollywood
Address: 1000 Westmount Drive, West Hollywood, CA 90069
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Hollywood
#5 Romantic Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
#6 Family Hotel in West Hollywood
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — Chamberlain West Hollywood 4*
Number of rooms: 114
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. ... more   less 
Reservation Options:
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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