Ok, in reading the reviews, I agree with them. The area where the place is located, is windy, and sandy. Unless it is a HOT day and you can sit on the porch, the wait area is totally inadequate. On a Thursday evening around 4pm, it was a 20 min wait, that turned into 45 minutes, with us squeezed between tables of items that could be broken. There were a lot of older people standing waiting and you could see they were uncomfortable. And it was way too cold and windy to be outside. The register at the door, then wait at the entrance to the eating area is confusing, and several patrons complaining, about being called and then still having to wait again.
There was one small bench to sit on. Its a confusing clutter situation for the patron. Then a manager with a huge box, pushed his way out of the dining area into the waiting area, running into patrons. Rude. That same manager, was at the register and refused to provide a guest with a LARGE bag to put a purchase in that was about 200.00. Again RUDE. The traveler said he would never visit the site again. Also, when you have to go box, you have to wait in line to PAY, before they give you a bag for your food, now if you have 4-5 or more containers, and are squeezing into pay, its not GOOD. I had chicken and dumplings, they were good, but a smaller portion than the one I got in Indiana. The meatloaf wasn't as good as we remembered. The service in the eating area was GREAT. The pay line was terrible. Long and slow. Need two areas to pay. Need more cashiers, more sitting area, and tables not so close together. The place should have been designed on a larger scale, enough desert to have made it larger. I'll visit again, but, not to buy trinkets. Get Seats for the older and disabled population that lives in the High Desert and the Vegas people who stop. Give the people bags at their tables for their carry out. And talk to that Rude Manager, Male