We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$118
View deal
Free cancellation until 03/07/21
Reserve now, pay at stay
Orbitz.com
Priceline
US$145
US$114
View deal
BestWestern.comUS$118
eDreams
travelup.comUS$145
View all 17 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (2,461)
Filter reviews
2,461 results
Traveller rating
954
935
365
125
82
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
954
935
365
125
82
Show reviews that mention
All reviews san francisco breakfast buffet yogurt parking fee shuttle service bw sfo airport bianca flight elevator bart downtown freeway bay proximity convenience
Selected filters
Filter
Updating list...
315 - 320 of 2,461 reviews
Reviewed 11 March 2018 via mobile

We stayed here both on arriving and departing from the San Francisco area. Very nice rooms each time. We had a king room on arriving but wound up with a king suite on the way out. The suite had a living area with several chairs and a sofa and TVs in the living area and the bedroom. They had a free hot breakfast that was pretty good. They share an airport shuttle with two other area hotels that leaves the hotel every half hour on the half hour. The only problem we had was on arrival with our rental car, there was no parking available in the hotel's lot. We were advised to park in the fire lane, which we did and I got the impression this was fairly common. Otherwise, this was a good choice near the airport.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank krinkler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 12 March 2018

Thanks so much Krinkler! We are happy you enjoyed your stay with us, please come back again soon! Jim McGuire, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018

We stayed in this hotel at the beginning and the end of our trip and it was great. The reception staff were very friendly, especially Sean who went out of his way to help us. Breakfast and dinner were both very nice, and the rooms offer plenty of space and everything you need. Would definitely stay here again.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Janet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 9 March 2018

Janet, thanks so much for your great comments and for mentioning Sean! We appreciate your feedback and hope to see you again soon. Jim McGuire, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

Individual in the room next to us seemed to be watching pornographic material and had it on very loud. This was especially uncomfortable considering I had my three children in the room with me. I did call the front desk to complain but the noise continued. We did enjoy the breakfast the next day and the room was a good rate.l

Date of stay: February 2018
Thank h00bler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 6 March 2018

Thanks for your comments. I am sorry that you had loud neighbors and it was an inconvenience to you. I hope you come back and stay with us again soon. Jim McGuire, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Located in South San Francisco, not far from San Francisco International Airport. We parked at the SF airport long term parking, it is less than 5 minutes drive. The hotel has a parking lot, so it is convenient to drive. It was the first time stay for me after Best Western upgraded all its hotels. It was quite good. The lobby is nice and staff friendly. The room is big and clean. The breakfast is simple, but nice. Overall good experience and will stay here again next time.

Date of stay: January 2018
Trip type: Travelled on business
Thank EpicureanDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 9 March 2018

Roger, thanks a lot for your nice comments - I am happy you liked our hotel, we have been through many upgrades. Please come back again soon! Jim McGuire, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018 via mobile

Arriving in the late afternoon after traveling for 22 hours. Reseption was a warm welcome. All info i needed was given. They run a bar and sitting there you feel like a very good friend and not someone passing through. If you are a singel travler - have your meal sitting inn the bar. Food are good tasting and the price is in the lower end off what to expect.
Rooms are better than i believed after reading som reviews. Seems like they are in progress updating rooms.
The location is not «downtown». Shutlebus will take you to SFO airport and BART will take you into SFO BC.
Around the hotel there are not much in walking distance. A Mac Donals across the street — and thats it. Dont let this scare you. The pub and the Restaurant at the hotel is a much better choice.. and breakfast ? Yes a solid with all my need (and more) starting at 6am. I will 100% stay again. Thanks.

Date of stay: March 2018
Trip type: Travelled solo
Thank sp-poland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 2 March 2018

Hello SP from Poland, and thanks so much for your great review on our hotel. Yes, all of our rooms have been very recently upgraded with custom-made furniture, carpets, lighting package, art work, new beds and more. I am happy you noticed. We are happy you enjoyed our lounge and restaurant as well. We look forward to having you back soon. Thanks again. Jim McGuire, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews