We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (983)
Filter reviews
983 results
Traveller rating
463
325
107
42
46
Traveller type
Time of year
LanguageAll languages
More languages
463
325
107
42
46
Show reviews that mention
All reviews embassy suites next door san francisco free parking other hotels union square waffles the breakfast area shuttle service comfortable beds easy access free breakfast business center an early flight would definitely stay here again very nice hotel front desk staff nice stay
Filter
Updating list...
146 - 151 of 983 reviews
Reviewed 9 September 2017

At the end of July a random charge appeared from the Hampton Inn SFO on my credit card. It was reported to both this specific location and my credit card company as being fraudulent as I was not a guest at the hotel.

Instead of investigating the issue, this hotel sent a letter back to my credit card company claiming that the charge was valid, even though they did not do any guest verification whatsoever. The name the hotel provided was not mine, the address was not mine, the phone was not mine. Even worse, the letter stated that they don't do any sort of identity verification as policy. This means anyone could check in with a fake name and stolen credit card number, and Hampton Inn SFO wouldn't care. They just want to get paid.

If a hotel is willing to "look the other way" and allow credit card fraud, one can only wonder what else management is willing to "look the other way" for, especially when it comes to the financial and physical safety of guests.

Avoid at all costs.

Date of stay: July 2017
  • Trip type: Travelled solo
    • Service
Thank gamescan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

Hotel was moderately priced, with a great free breakfast, super comfortable beds, clean rooms, and a free shuttle from SFO to hotel. It is close to airport but has easy access to San Francisco on the freeway. I recommend you use UBER to get around

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank cabarbour62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSFO, General Manager at Hampton Inn San Francisco-Airport, responded to this reviewResponded 7 September 2017

Hello Cabarbour62

Thank you so much for your stay with our hotel and we are so glad to see you have enjoyed your stay with us, We appreciate your kind words for our hotel as well and so glad to see you also liked our new bedding.


Thank you and looking forward to serve you again.

BJ Patel
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Reached the hotel early in the morning about 8:30am and rooms were not available for check-in but the front desk offered us a breakfast instead. Nice gesture and greatly appreciated. Rooms were newly upgraded last Aug (I was told). It is huge, clean and hygiene. Breakfast was great.

Room tip: Take higher floor
Date of stay: August 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Aik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSFO, General Manager at Hampton Inn San Francisco-Airport, responded to this reviewResponded 7 September 2017

Thank you so much Aik P.


Sorry for delay getting your room ready while we was fully booked night before and we appreciate while you had to wait for your room to get clean.

We are happy to see you have liked our rooms new decor and size of our rooms.


We are looking forward to have you back at our hotel soon.


Thank you
BJ Patel
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

We stayed at this hotel for 7 days while our son was hospitalized in San Francisco. The staff there took tremendous care of us, and took us under their wing in an extremely difficult time. They strove to make us comfortable and help us with the logistics of our stay as we were kind of on a day-to-day basis. I will never be able to thank them enough. Also the hotel is clean, newly remodeled and very comfortable.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 49leeannf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSFO, General Manager at Hampton Inn San Francisco-Airport, responded to this reviewResponded 7 September 2017

Hello 49Leeannf/ Mrs. Farmer

We are so happy to see that your son is recovering very well, We are so glad that we could able to assist you in all the ways we could and we are happy to see you are home now.
We continue to pray for your son faster recovery and you guys come back for another wonderful time in San Francisco.

Thank you
BJ Patel
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

Convenient location near SFO in a South San Francisco office park. Shuttle service available. Far enough away from airport to avoid aircraft noise. Clean and comfortable. Staff very courteous and helpful.

Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank georgewp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSFO, General Manager at Hampton Inn San Francisco-Airport, responded to this reviewResponded 7 September 2017

Hello George

Thank you so much for your stay with our hotel and we are so glad to see you have enjoyed your stay with us and thank you for kind words and thank you for letting other know that our location dose not have any Aircraft noise as well.


Thank you so much and looking forward to serve you again.
BJ Patel
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews