Staff at the front desk were extremely pleasant and helpful. Managers happy hour was very nice. Restaurant next door served and excellent breakfast. The location is convenient to old town Sonora. The area is quite and restful.More
Staff at the front desk were extremely pleasant and helpful. Managers happy hour was very nice. Restaurant next door served and excellent breakfast. The location is convenient to old town Sonora. The area is quite and restful.MoreShow less
Thank you for the compliments to our team and our hotel! We are happy we made your experience special! We will share your comment with our colleagues!
The people were kind, caring and went out of their way to be helpful. The maids did a wonderful job. The room was neat and clean. All the staff were dressed in uniforms so they were easy to identify. They all made eye contact and asked if they could help, then wished us a happy day.
That is the type of review that makes it all worthwhile. Our team is hand-picked and encouraged to interact with our respected guests. They do like people! We are very lucky to have them working with us.
I was happy to find a quality name brand hotel after a very long day. The Desk Staff were professional yet playful. The room seemed clean and I was so tired that I climbed into bed and didn't notice the bedding had some issues. When I woke up I say the the sheets had funny burn/tear areas. I think housekeeping didn't care enough to replace the bed skirt that has been worn for quite some time or throw away the sheets they made my bed with.
Thank you for mentioning our warm and professional team. We are sorry that housekeeping missed the burn marks on the sheet. This was caused by the overheated dryer and has been corrected. We apologize and hope that they were able to re-make your bed that night.
The hotel was nearly booked when we arrived w/o a reservation after camping for several days in the Eastern Sierra.. My wife wanted a bathtub and the desk representative was able to find us a suitable room with a Jacuzzi tub.
The room was fully equipped with microwave, fridge, coffee, wifi, etc. It featured a nice little patio just outside the sliding glass door. Good place to enjoy morning coffee.
The hotel comes with an on-premises restaurant.featuring both American and Indian food. We had a good lunch there upon arrival and the next morning took advantage of the full complimentary American breakfast to order. No prefab motel breakfast here.
All-in-all, the Sonora Best Western was just the place to recharge after our camping trip.
You are correct! We have been voted the "best hotel in the region" for 11 years! Thank you for your nice review and all the details. Other guests will appreciate your opinions. Our goal is a 3 diamond hotel with five diamond service.
Ugh, when we pulled up I wondered if we had made a mistake. The rooms were so-so, but they did have enough electrical outlets, the bathroom vanity was outside the bathroom so that helped with getting ready in the morning. (by the way, this hotel is expensive.....)
What sets this place apart is the staff. What a wondeful group of people. They were so helpful.
An added bonus is the coupon for breakfast next door. AMAZING food. Simply amazing. I think there might be new owners and they offered Indian food in addition to the very LARGE menu. For dinner, We just had burgers but when the table near us had their Indian Chicken delivered OMG we wanted to reorder!!!
The breakfast was great too. So much food! And the wait staff were simply amazing. Just such nice people who really, really work hard.
I would stay here again just for the food!!!
We are happy you enjoyed our great teammates, the wonderful free breakfast, the hotel room. The new owners of the Restaurant have added some Indian dishes, which seem popular and they have kept the existing menu, also. The old owners are still onsite, helping out. We do not understand your other concerns, but feel free to contact me, directly.
Stayed here when we went to Yosemite. We went into the Big Oak Flat entrance. Biggest town near entrance. The breakfast is fantastic. You eat at a full service restaurant. The rooms were updated. Overall good stay
We are glad the your enjoyed the beautiful Highways 120/108 entrance to Yosemite National Park. We appreciate your comments about our free breakfast and updated rooms.