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Reviews (1,450)
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Reviewed 1 September 2015 via mobile

Like an aged star clinging to past glamour, the Sonoma Mission Inn reflects a beauty past its prime. While efforts have been made to keep the resort fresh, the effort falls short of expectations for a Fairmont Resort. Many of the Fairmont rooms have been nicely renovated, but are small and cramped. Our larger room was fine but an odd combination of mustard yellow and bright green made the bath a mess. Much of the staff was great, especially the valets, but the front desk reception was not what I typically expect from Fairmaont. Although we've enjoyed past visits, this may be our last visit.

Stayed: August 2015, travelled as a couple
Thank BUgrad85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this reviewResponded 3 September 2015

Dear BUgrad85, Thank you for your feedback. I am so sorry that you have found our resort’s beauty to be fading, but we appreciate your feedback. We do have a variety of rooms and suites of various sizes and décor styles, some of which you may enjoy more. I was delighted to read that the staff and valet team succeeded in being so helpful during your visit, but have noted your feedback about the front desk team and have already followed up so we can ensure we are consistently providing wonderful service at every guest interaction. I do hope we will have the opportunity to welcome you back again soon. Kind regards, Guest Service Manager

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Reviewed 27 August 2015

very good staff and food was outstanding and it has a very good location. It is a bit tired and needs renovating as it is not a new hotel. Sante is an outstanding restaurant, Over all a good experience, but it is in need of renovation.

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank L3497KCrobertb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this reviewResponded 28 August 2015

Dear L3497KCrobertb, Thank you for taking the time to share your feedback. We appreciate your patronage and your review. We are in the process of some renovations currently with more exciting updates in the planning stages for next year already as well. I am delighted that you had a good overall experience and we hope to welcome you back again soon. Kind regards, Guest Service Manager

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Reviewed 25 August 2015

One of the nicest properties in Napa Valley! I enjoyed the facilities, their food and their SPA!!! Do not go without making time to spend time in their spa pool and spa. This property is well maintained and within walking distance to the Sonoma Square with many boutique shops and more great places to eat.

Stayed: November 2014
1  Thank Hector F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this reviewResponded 26 August 2015

Dear Hector F, Thank you for your review. We are delighted that you so enjoyed our resort and we hope to welcome you back again soon.

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Reviewed 25 August 2015

Every time we head to Sonoma County, we book a room at the Sonoma Mission Inn & Spa! This place is great for a quick getaway or a long stay. If you decide to go wine tasting or just visit Wine Country, this is the place to be.
You're able to being your four-legged family members with you on your getaway becasue the Fairmont is as pet-friendly as it gets.

  • Stayed: June 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 143cecillek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this reviewResponded 25 August 2015

Thank you for your post. We are glad your whole family, including your pet, so enjoyed your stay and we hope to welcome you all back again soon. Kind regards, Guest Service Manager

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Reviewed 24 August 2015

A beautiful wine country setting away from the crowds! California mission style in architecture, furniture and landscaping made for a relaxing setting. The room was small, but beautifully appointed. The valet staff was friendly and courteous. The hotel is a 5 minute drive to the Sonoma square with all the action, plus close to a bunch of wineries.

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this reviewResponded 25 August 2015

Dear Linda, Thank you for your patronage and your review. We appreciate both and hope to welcome you back again soon. Kind regards, Guest service Manager

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