GREAT place to stay in Sonoma!! Beds are super comfortable, amenities smell AMAZING, property is clean, rooms well appointed and they even have these amazing easy rider bikes for guests to use to adventure around the town. I strongly suggest a dinner at Wit & Wisdom while you are there as well. Went to the afternoon free wine tasting - great experience! We stayed in a cabin with 4 adults and LOVED it - had privacy, plenty of room and even a private patio.

Stayed last year and had a great experience! Came back to be put in an old dirty room over hot tub pool area with extremely loud music and party late into night. Contact front desk three times with nothing done; got no sleep first night. Room was dirty; had to clean shower myself before using.
Horrible experience trying to change rooms; I’m Titanium level with Marriott and used suite awards for upgrade but no assistance in giving requests for room type; told wasn’t available but showed them on app I could book that room. Then story changed to state system wouldn’t allow for them yo upgrade me (keep in mind I’m using earned benefits for suite upgrade).
Asked for manager contact; emailed manager about horrible service and experience…two days later and no response. When I return home I’m canceling Marriott credit card and switching yo Hilton. Been loyal to Marriott for over 20 years but no more. They treat longtime loyal members with no respect. Hoping for better experience with Hilton (cannot be worse). Never returning to this resort though.

we recently spent 3 great days in Sonoma and at the Lodge. While we had a few logistical issues on our first day, Beginning day two with our conversation with Maria at your check-in desk our day and our stay became immeasurably better. She was personable, empathetic and helpful with our concerns. She took actions that worked for all involved and did so in a way that put us at ease and set a high standard for a positive customer service experience. We were very impressed with her poise and demeanor and can’t thank you enough for having someone like Maria on your staff who seem to love what they do and do it well. She should be commended.