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Reviews (1,362)
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47 - 52 of 1,362 reviews
Reviewed 4 January 2018

We are locals, and have visited hotel over the years for meals or events, but never stayed. To make a long story short, the staff went out of their way to make something work for us, and they had to go out on a limb to do it. Very impressed. I always wonder why businesses spend so much time and money trying to attract new customers, but when the have one in front of them, they seem indifferent to making any special effort to make that customer happy. Not here, they really understand and value customer service, and building a good reputation. Thanks Elizabeth and others who made our day! We will be sending you all the business we can in the future!

  • Stayed: January 2018, travelled as a couple
    • Service
1  Thank TamaraK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

This is a great hotel. It is beautifully decorated, immaculate and has very nice grounds. The property is about 1 mile from Sonoma Square. The front desk greeted us with champagne and there were complimentary tastings held in the lobby both evenings we were there.
There is a nice lounge with a pub type menu which was just fine for us the day we arrived.

Room Tip: There are cottages on the property as well. We stayed in a luxury room which was larger than the cottages.
Stayed: December 2017, travelled with family
2  Thank PMSEACOAST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

This hotel is beautiful and dog friendly! Our cottage was spacious with a frig and fireplace-note the upstairs cottages have a large flight of stairs (no elevator) so if you have any physical issues lugging up suitcases I would ask for a ground floor cottage.The large stall shower has no hold bars or seats so shaving your legs can be challenging but is is bright and modern. The shuttle is awesome and the drivers were so friendly. I also liked the wine tasting from 430-6 held by different wineries. We met people from everywhere in the bar and it was really fun to hang out there. On NYE the bar got full close to midnight which the staff was not anticipating but they handled it wonderfully and I would not have even known- they were passing out tiaras, hats and noise makers and really made it feel festive. There are extra resort fee’s and $100 dog fee which made it pretty pricey which is why I did not give it 5 stars but keeping that in mind we look forward to staying there again.

Stayed: January 2018, travelled as a couple
2  Thank MAW123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018

We absolutely loved our stay at the Lodge at Sonoma and can't wait to come back. The rooms are spotless and comfortable. Ours had an electronically-operated fireplace, which was so nice on a chilly night. The bed was super comfortable. The property itself is beautiful. So much better than other, more expensive places in the area. I would recommend without any hesitation.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank chienandalusian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1375CMondragon, other at The Lodge at Sonoma Renaissance Resort & Spa, responded to this reviewResponded 3 February 2018

Dear Guest,

Thank you for taking the time to share your recent experience with us.


Whether you were traveling to Sonoma for business or pleasure, in today’s modern era, access to the internet helps us all stay connected to those who matter the most. There are countless reasons that reliable internet is expected and we sincerely apologize for any inconvenience your difficulties connecting may have caused.


Providing the highest level of hospitality is always our number one priority and hearing we have fallen below that standard is something we will address immediately.


Thank you again for taking the time to share your feedback with us.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018

We are Marriott's Vacation Club members and needed to burn up a pile of points before year end. Chose The Lodge as it was a close drive from Sacramento and we desperately needed a wine escape and also wanted to promote the region after the devastating fire. From the moment we arrived, hotel staff were there to insure our stay was a wonderful one (and it was!). Lodge, bar and restaurant were gorgeous, especially around the holiday season (kudos to the decorator!), and the grounds pool area was very elegant. We had 5 wonderful breakfasts, and enjoyed the fun menu and service staff every morning! Had 2 memorable dinners and enjoyed wine tasting several times. Our accommodations were comfortable, clean and elegant. Using the gas fireplace was a bit tricky, but having the fireplace made the room cozy and romantic! The only drawback was that we only stayed 5 days! Thank you Marriott's staff for your hospitality!

Room Tip: Loved the cottages on the backside of the Lodge. Very quiet, and a good reason to walk around and enjoy the grounds.
  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank MonocleTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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