I will preface this by saying that we did have a large group but I would think it wasn't the first time a large group has dined here. We were given a new waitress for a table of 14.
The poor girl was overwhelmed and rightfully so but it did cause delays and confusion. She did her best and I can accept that but she never have been put in the situation and with no help. Our food met with varied success, two of ordered steaks that were far from good, both tough and filled with grissle. I would not suggest ordering the steak. Other dishes rated from okay to good. But one of my biggest gripes came when a member of our group asked to speak with the manager, the response given was "he's too busy to talk". Can you imagine that, too busy to talk with a customer? That alone should be reason enough to dine elsewhere. So, poor service (not our server), average at best food and terrible management is reason enough to avoid this spot.