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Reviews (376)
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All reviewsstate streetgreat locationquiet hourshistoric hotelhistoric elevatorheart of downtownboutique stylewithin walking distancecontinental breakfastbeautiful lobbyvalet parking iscentral locationshops and restaurantsan older hotelcomfortable hotelvalet servicehard boiled eggs
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98 - 103 of 376 reviews
Reviewed 28 December 2016 via mobile

First tip: do not go there. If you must, avoid rooms next to the elevator since almost the whole building can hear that people are using it.

Even if you avoid those rooms bring earplugs because the fridge (dated from the 60's) will make more noise than a mustang. Similarly the air condition.

Since most likely you will not be able to sleep, go to buy your own bread somewhere because the breakfast in this place is just awful.

The only positive thing is the people who work there who were polite.

And I forgot, prepare yourself to pay 200 $US for that experience.

Stayed: December 2016, travelled with friends
2  Thank Flojitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSB, Owner at Hotel Santa Barbara, responded to this reviewResponded 29 December 2016

We love guest comments and appreciate your feedback! We’re happy to hear you enjoyed our guest service and will pass on the compliment to our staff. Our historic elevator gets many comments – some love it and some don’t, and we’re sorry noise from the elevator disrupted your stay. We’re surprised to hear that the refrigerator bothered you as well (all are new by the way) and will check it out as this is a comment we have not heard. Our complimentary continental breakfast with fresh baked pastries, waffles, yogurts, cereals, eggs, etc. is usually very popular, and we are sorry it didn’t meet your expectations. We would love an opportunity to provide a trouble-free visit and hope you’ll contact me directly if you do decide to return. All the best for the New Year. terickson@hotelsantabarbara.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2016

It was a pleasant stay at the hotel. Staff were polite and friendly. Room was small about 240 square feet. However, it had comfortable bed, desk with chair, very small table and chair, and night stand. Everything was small but nice, and clean. Location is great near shopping walking mall, and historic buildings.

Room Tip: Very quiet hotel we were on the top floor. They should explain how the elevator works as it is an older model.
  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2016

It has the feel of a beautiful Hotel from the 1930's era. Yet has pretty much all the new technology updates for WIFI and computer. The renovations are very well done, and
don't take away from History or Character of the hotel.

  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSB, Director of Sales at Hotel Santa Barbara, responded to this reviewResponded 19 December 2016

Thank you for staying with us Carolyn. We are so glad you could appreciate the historic charm of the hotel. Many features are original from when it was built in 1926. We look forward to having you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2016

Hotel Santa Barbara is one of those long standing, family owned hotels that keeps the customer first in every situation. They have wonderful rooms, dedicated and polite staff and a great location in the downtown area, but also close to the beach. Love it!

  • Stayed: October 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Steen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2016

We recently spent the weekend in Santa Barbara and stayed at the Hotel Santa Barbara. The hotel's location is excellent - right in the middle of shopping and dining. But visitors should keep in mind the age of the hotel. While the rooms have been updated, the walls are paper thin. Avoid any "01" room as they are next to the ancient hotel elevator and guests can here is constant whirring of the elevator machinery as it creeps up and down between floors. Guests are asked to sign an agreement noting "quiet hours" between 10pm and 8 am and there are signs in the hallways about the quiet hours. I thought that was odd but understood when I could hear a "whoosh" every time the guests next door flushed their toilet. The aforementioned elevator would be a challenge for anyone with physical disabilities - with doors and a gate to negotiate when getting into the very small elevator car.
The staff were gracious and accomodating. Parking for the hotel can be difficult to find - it is located behind the hotel and is easy to miss the turn into the lot.
If you like historic hotels, check it out. If you are looking for modern amenities, this would not be your best choice.

  • Stayed: November 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSB, Director of Sales at Hotel Santa Barbara, responded to this reviewResponded 19 December 2016

Thank you for your review of the hotel. The hotel has many features original to its construction in 1926, including the cage lift elevator (which has been modified to today's safety standards). We are glad that you enjoyed your stay and hope you will be back soon.

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