If you are looking for some place that is half way finished and dirty and that the staff has NO idea what customer service is then this is the place for you!
The hotel is under construction which would not be a bad thing but we have been here for 5 nights and we have not seen anyone working on the hotel at all. Our room was supposedly finished and it is not clean and half the stuff in the room isn’t working.
I mention that half the stuff isn’t working because one of those things is the phone in the room, maybe this is on purpose to ensure that the hotel staff will not be able to get a call from you asking them to actually work and provide you with something you have asked for several times.
This hotel is supposed to have breakfast from 6:30 to 9:30. What that means is that if you get there at 6:30 you will need to wait until 7:00 for the food to be out and you better be there at 7:00 because if you aren’t and the food and coffee is gone they will not refill it. This has happened every morning since we have been here.
Oh and if you want to use the free wifi you want to be extremely patient as it keeps kicking you off and will take as long as dial up to load a page.
Here is the bonus! If you just LOVE the smell of pot then you will REALLY want to stay here! Because walking up and down the hallways of the hotel you will get a contact high from the clients that are staying in other rooms!!! I can’t imagine why we kept ordering pizza! (Not my cup of tea)
Needless to say I would never recommend that anyone stay here unless you would like the dirty, smelly, non-customer service hotel, then this would be the perfect place for you……
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- Also Known As:
- Comfort Suites Airport Hotel San Jose
- Comfort Suites San Jose
- San Jose Comfort Suites