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“Don't stay here! Seriously! Choose another hotel.”

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Knights Inn San Bernardino
Ranked #26 of 33 Hotels in San Bernardino
Reviewed 2 June 2017

I have travelled the US for both business and pleasure and never experienced such a demeaning and humiliating encounter at the hands of a hotel Night Manager! As a party of eight. Five adults, Three infants. We booked through an agent in Australia, three non smoking double rooms. I was totally appalled, each room reeked of tobacco and marijuana smoke, had mould in the bathrooms, dirty towels and what made matters worse was one of the toilets was blocked, overflowing and spewing effluent all over the floor after flushing! Adding insult to injury, the Night Manager seemed to find our situation amusing and refused to accommodate us or reimburse us. What was utterly terrifying, was while waiting in the car park for a resolution to the problem the hotel janitor threatened myself and another member of our party’s life! That was the last straw! Leaving the hotel and our money behind, we found suitable accommodation at the Orange Show Inn.

Don't stay here! Seriously! Choose another hotel.

Room Tip: Don't stay here! Seriously! Choose another hotel.
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  • Stayed: July 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank NeilT3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 26 reviews

Reviewed 28 December 2016

After spending too many hours on the highway and the kids got more and more cranky we tried three motels before finally reaching this motel. Quite friendly guy in the reception that tried to give me good tourist tips. The room was not that great...some smelly spray had been over used, though the TV worked, the showers had been exchanged and worked fine. The noise from the highway and all other neighbors though are loud! So bring your ear buds! And don't except to much...

  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Sofia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2016

i like it rough, but not his rough. there was poop in our sheets. junkies/ crackheads doing slow laps of the place like zombies. avoid. unless you want to score some meth or crack... we got a full refund once showed the photos of pooped sheets.

  • Stayed: January 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
3  Thank Danny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2015

I have travelled the US for both business and pleasure and never experienced such a demeaning and humiliating encounter at the hands of a hotel Night Manager! As a party of eight. Five adults, Three infants. We booked through an agent in Australia, three non smoking double rooms. I was totally appalled, each room reeked of tobacco and marijuana smoke, had mould in the bathrooms, dirty towels and what made matters worse was one of the toilets was blocked, overflowing and spewing effluent all over the floor after flushing! Adding insult to injury, the Night Manager seemed to find our situation amusing and refused to accommodate us or reimburse us. What was utterly terrifying, was while waiting in the car park for a resolution to the problem the hotel janitor threatened myself and another member of our party’s life! That was the last straw! Leaving the hotel and our money behind, we found suitable accommodation at the Orange Show Inn.

Room Tip: Don't stay here! Seriously! Choose another hotel.
See more room tips
  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
5  Thank NeilT3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2015

I Have Actually Stayed At This Hotel Plenty Of Times... And It Isn't The Best Area For Sure But The Hotel Its Self Isn't As Bad As Everyone Says. Its Actually Not Ran By The Same People Anymore. And The New Management Has Really Cleaned The Place Up A Whole Lot. The Rooms Have Been Redone, The Majority Of The Shady people Always Hanging Around Has Been Cleaned Up As Well. The One Thing That Has Always Seemed To Bother Me Is That There's Only One Microwave In The Whole Place Not In Any Rooms And It's In The Laundry Room. The Other Thing That Can Kinda Be A Problem Is There Wifi. They Constantly Have Issues With It Working & Then Not Working. Or Running So Very Slow If It Is Actually Working. The Rates On The Room Are A Major Bargain. But all In All Like I Said I Do Stay Here Regularly So Its Not A Bad Place To Me.

  • Stayed: June 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ashlees100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Knights Inn San Bernardino

Address: 1150 S E St, San Bernardino, CA 92408-1915
Phone Number:
Region: United States > California > San Bernardino
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 33 Hotels in San Bernardino
Price Range: €39 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Knights Inn San Bernardino 1.5*
Number of rooms: 60
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Also Known As:
Knights Hotel San Bernardino
San Bernardino Knights Inn

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