Not only will I NEVER stay here again, I will warn everyone I can to stay at your own peril. I secured my reservation online, using the discount bullet of AAA, since that gave the best discount. I printed out my confirmation, which included the price (including all taxes) in big, black, bold numbers at the top. After driving for several hours at night, I arrived at the hotel and went to the office to check in. I was told that I was going to have to pay an extra $65 or I wasn't going to be allowed to check in. Even though I showed the clerk my confirmation with the price on it, she spent the next 15 minutes on the phone with someone (speaking in Farsi so I couldn't understand what was being said) debating whether or not to let me check in. Only after I threatened to call the police because they were extorting me did they let me check in. The entire family gathered from the back room (where they live apparently) and made a point to stare at me the entire time I removed my luggage and got into my room. (That wasn't creepy at all)
It was pointless to try to explain to them that there's no way someone can manipulate the price online; it just tabulates it automatically. Even though I was furious, I was too exhausted to try to find another room at another hotel at the late hour, especially given that I had to leave very early in the morning as it was.
- Official Description (provided by the hotel):
- Our friendly and experienced staff invites you to be our guest and to enjoy the value of staying with Americas Best Value Inn and Suites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Agoda so you can book your Americas Best Value Inn San Bernardino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.