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Ways to Experience Oakfield Park
from US$12.69
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Reviews (218)
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Traveller rating
169
27
10
4
8
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39 - 44 of 218 reviews
Reviewed 9 August 2020

I have returned from a very brief visit at oak field park today. We are from Donegal Town and would visit the park numerous times every year and it has never been as busy! The car park was full and we were advised that there was an overflow carpark on the other side of the main road in a field but we were able to find a space. We are a family of 3 adults and 2 kids. We queued for 20 minutes at the restaurant only to be told the kitchen had just closed for the next 30 to 40 minutes. The crowds of people were outrageous. There was absolutely no covid restrictions in place. The queues for the train was extremely long. We were there no longer than 30 minutes and had to leave because we felt so uncomfortable. We let the girl at the ticket office know and she was apologetic and gave us a family pass to come back by the end of the season, which is over in 2 weeks! She said herself that she has never seen it so busy as this year. Very very disappointed. I know the park is large but surely the 200 people outdoor rule

Date of experience: August 2020
1  Thank lauramcc8
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dwjf123, Manager at Oakfield Park, responded to this reviewResponded 13 August 2020

Hi Laura

We absolutely respect your views on this but have to say that we are totally in disagreement and find the feedback both inaccurate and potentially damaging to one of the few attractions in the county that can provide more than adequate social distance.

Even on a very busy day like the one when you visited, the spread of people is around 5 per acre. At hotspots like the restaurant, sometimes we have to stop hot food to disperse queues. For that we are very sorry, but we will always offer drinks and pre-prepared food as an option.

It takes around 4 hours to get around the park here. The queues come and go but there is so much more to see on foot. It is normal to wait up to 20 minutes for the train , which is not extraordinary as that is as often as it can go with the sanitation between each run and newly compartmentalised carriages. In fact, a 20 minute queue is not unusual anywhere in Donegal at the moment given how busy we are as a county.

We are very pleased that a staff member gave you a Family Pass to return again in the future as a goodwill gesture. Our season goes on until the end of September, not for another two weeks as you stated.

Overall we really feel this one star review is both unusual and unfair. Like every business, we are doing our bit to keep going, provide employment and make people as happy as ever. Our recent reviews aside from this one are testament to that.

Hopefully when you next visit you will be able to observe our efforts, make us of all the space afforded to you here, and possibly you might consider editing your review. We really hope you enjoy your day here.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2020 via mobile

The whole day was just lovely and relaxing..all of the staff from the gardeners in the top garden, the catering staff, to the train driver were just lovely and pleasant..its always well looked after and spotless...I've been before and really love it...had family from England with us this time...they thoroughly enjoyed it too...keep up the good work!! #staycation#Ireland

Date of experience: July 2020
Thank IRISHHOMEBIRD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dwjf123, Manager at Oakfield Park, responded to this reviewResponded 5 August 2020

Thank you so much for the kind review. We really appreciate the 5 stars and for the time taken to write so kindly and positively. Hope to see you again soon.
David

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Reviewed 20 July 2020 via mobile

Top class. Great day out. From the girl in the ticket booth to the staff in the restaurant and at the train they were all excellent. Just as they should be - friendly, bright and cheery. The place was lovely - immaculately kept and lovely to walk round. The train ride was fun and the maze was good craic. The food was good too and not unreasonable. The walled garden was beautiful. The only small criticism I would make was the the music being played in the restaurant area was too loud and not in keeping with the atmosphere of the place. Turn it down and change it to traditional Irish or classical. But apart from that I’d give Oatfield top marks.

Date of experience: July 2020
Thank Diarmaid Ó
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dwjf123, Manager at Oakfield Park, responded to this reviewResponded 5 August 2020

Thank you, Diarmaid
We really appreciate the 5 stars and your kind words and feedback. Will pass the message on regarding music but I’d like to thank you again for the review - we appreciate you taking the time. Hope to see you again soon.
David

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Reviewed 15 February 2020 via mobile

We went to Buffers last night for their Special Valentines Dinner. The food was exceptional. So lovely to have local produce prepared and served in a way that enhanced its flavour and goodness. The staff were friendly and helpful. All in all a nice relaxed evening with just the right amount of time between courses. Thank you Joseph and team. It was a really lovely evening. The best meal we have had in a long time. We look forward to more of these nights in the future

Date of experience: February 2020
Thank Sylvia C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dwjf123, General Manager at Oakfield Park, responded to this reviewResponded 17 February 2020

Thank you for your kind review, Sylvia.
We are delighted that you enjoyed your evening and look forward to welcoming you back in the future.
We really appreciate the feedback and hope to run many more evenings in Buffers this year.

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Reviewed 22 December 2019 via mobile

Excellent. Well laid out, things to do for kids. Friendly elves. The train ride and Santa visit was the highlight. Good quality presents. Light displays are very good. Kids (and adults) loved it.

Date of experience: December 2019
1  Thank dusty69205
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dwjf123, Manager at Oakfield Park, responded to this reviewResponded 2 January 2020

Thanks so much for the 5 star review.
We really appreciate the kind feedback and we’re delighted you had a great time. Happy New Year!

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