Pros: The view is fantastic, the massive props make for gorgeous family photos and the train is fabulous! The elves employed here made this what it is. They were committed to a full performance the entire time and were so enthusiastic. We had a lovely time on the train and the lovely display at the end is great too with the little train going around. Mrs clause is also in a gazebo at the end presenting the kids with their elf school certificates, which was beautiful and made for great photos. The grounds and the staff are fantastic. Such an atmosphere and the tiny little train station is a cracker. A beautiful place and a lovely day out all in all. We got stuck behind a tractor and were late and the staff couldnt do enough to help us. Reception and train staff were so kind and so patient with the kids. So convincing as real elves.
Cons: Santa didnt smile in our photo and he was looking over to one side, for the second year in a row. It ruined the photo he looked a tad bored. The photographer was a tad stand offish and didnt interact with the kids at all. There is no actual elf school which we found misleading. We got a tiny paper cup of hot chocolate from a mobile coffee van at the end, out of 3 hot water canisters which were lukewarm. I asked for extra hot and she said yes and then had the brass neck to turn and use the same canister in front of us. She then half filled them all which quite a few of the adults next to us complained about and she became a tad defensive. My husband finished his in 2 mouthfuls. For €95 for 5 of us that's a bit much. I'd spend that kind of budget on a visit to somewhere you can have a sit down hot drink in a mug in the heat next time and perhaps a santa with glasses or a real beard or something like that. Small things make all the difference.