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All reviewsparking lotroom was cleanwafflespool and hot tubhave stayed here several timesbathroom doorfree breakfast isnice place to stayeasy accessup to datewould stay againcoffee makerconvenient locationhot breakfastlqfreewaypet
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Reviewed 30 December 2017

Updated hotel. Room was clean but the toilet was not! The water was only like warm. We told the desk clerk and she said it was because the hot water tank is on the other side of the building. This answer is unacceptable, as I turned on the water, left it on while I made coffee, then my husband took a shower and the water was still like warm.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Veronica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Rancho Cordova Sacramento, responded to this reviewResponded 2 January 2018

Veronica,

Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future.

Sincerely,

Danielle
LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

I've stayed here twice already and, both times, have been very pleased as soon as I walk into my room. The temperature was set to a nice comforting level with the TV displaying a beautiful creek scene with running water. Its convenience right off the freeway made it so much more of a welcoming relief. Despite being close to the freeway, the rooms facing the Brookfields Restaurant adjacent to the hotel are really peaceful and quiet. Waking up refreshed in the morning from a comfortable good night sleep helped me get ready to face the day. La Quinta (Rancho Cordova) provided a well varied breakfast selection that prepared me for the day.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank P3495MZvanessab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Rancho Cordova Sacramento, responded to this reviewResponded 23 December 2017

Vanessa,

Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. We look forward to being here for you on your next visit!

Sincerely,
Diana - LQ Customer Care

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Reviewed 18 December 2017

The rooms here were really clean and looked brand new. The breakfast person was really nice and the Hispanic front desk guy was great at giving us directions and ideas of where to eat. I would stay here again.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank karendB9840LW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Rancho Cordova Sacramento, responded to this reviewResponded 19 December 2017

Karen,
Thanks for taking the time to post a review of your recent stay and for your kind words about our staff. We are delighted that you liked our recent upgrades and our complimentary breakfast. We look forward to having you as a guest again in the future.
Sincerely,
Bennie
LQ Customer Care Agent

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Reviewed 18 December 2017

The room is nice and the bathroom is nice BUT the fan in the bathroom is so loud that we hated to use the bathroom in the middle of the night. Also, the heater fan is very loud too. If these two things were fixed, it would be much nicer.

Room Tip: if you are hard of hearing, the noisy fans will not be a problem.
  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 723jackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Rancho Cordova Sacramento, responded to this reviewResponded 19 December 2017

Jackie,
Thank you for taking the time to post a review of your recent stay and for giving us the opportunity to address your comments about the fans. We have shared your comments with management to ensure our maintenance staff checks to see if these are defective, or need replacing. We do hope that you will stay with us again in the future for a better guest experience.
Sincerely,
Bennie, LQ Customer Care Agent

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Reviewed 16 December 2017

We enjoyed our stay here in this hotel; my family loved the place & the staff were very friendly and courteous; this hotel is very family oriented and will be staying again here soon... we're from MI and will stay here again once we visit there again in CA... will recommend it to our family and friends...

Stayed: November 2017, travelled with family
Thank TagaHilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Rancho Cordova Sacramento, responded to this reviewResponded 18 December 2017

Dear Valued Guest,

Thank you so much! We are so happy to hear that you and your family were able to enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again!

Sincerely,
Diana - LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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