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All reviews one night waffle maker waffles road trip room was clean in room coffee breakfast included within easy walking distance check in was easy big sur would stay again san francisco location is great the ground floor stayed longer microwave pier
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Reviewed 31 August 2018

We booked online beforehand and this was the most expensive accommodation on our trip. It really wasn't worth the money and we stayed in much nicer places for much less money on the rest of our trip. Even though our booking had detailed breakfast included we were informed on arrival that the motel was under new management and breakfast was no longer provided. The rooms were tired and drab and in desperate need of refurbishment.

Stayed: August 2018
1  Thank Climber726913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocean p, Guest Relations Manager at Ocean Palms Motel, responded to this reviewResponded 2 September 2018

Dear Guest!

Thank you for taking the time to complete TripAdvisor online survey regarding your recent stay at our hotel.

We apologize for the inconvenience you had during your stay. Breakfast we closed due to health law code requirements . We cannot make certain upgrades due to size of our property and lack of space, so not only us, but there are few more motels in this town no longer serve breakfast. We can understand you are on tight budget and love to have our breakfast.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Regards,
Harry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018

Not sure why people who don't seem to like people run hospitality establishments, but that's what it was like in this place. It felt a bit like I was intruding on the him when I went to check in. Grumpy dude.

Best thing about this place is the location. Five minute walk to beach, and downtown Pismo. Hotel also had a clean, small pool.

Worst thing was everything else. Smallest. Room. Ever. Great for a couple, not so great for a family of four. Cheap towels, cheap linens, cheap amenities. Expensive daily rate, prob b/c of location and high season.

  • Stayed: August 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Susie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocean p, General Manager at Ocean Palms Motel, responded to this reviewResponded 28 August 2018

Susie M

we appreciate your review and suggestions, we are in process of doing lot to changes to our rooms to make it more comfortable to our guest. i would like to apologize for his behavior, we are in process of replacing front desk staff within few weeks.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2018

When you have carpet in the bathroom you know things are not right. Coffee maker not working as the filter was missing. Slow check in. Excuses about everything we’re about a change of management. Would have been ok if cheap - but was v expensive.

Stayed: August 2018, travelled as a couple
Thank holidaytruths123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

Stayed here for one night, booked through hotels.com and everything went fine, no hickups.
The pool is small but clean, the room is normal in size. No breakfast included, but (slow) WiFi and free parking. Clean room, but one can hear the upstairs neighbors. Located next to a busy street, but surprisingly not to disturbing.
The room has a microwave, TV, no safe, no air-conditioning, but a fan.

Stayed: August 2018, travelled as a couple
Thank Hosse S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocean p, Guest Relations Manager at Ocean Palms Motel, responded to this reviewResponded 2 September 2018

Dear Guest!

Thank you for taking the time to complete TripAdvisor online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Regards,
Harry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

We were very happy to arrive here to find a lovely clean and fresh room with all necessary facilities just 5 mins walk from the beach, and with good restaurants close to hand.

Good value and would definitely return next time.

Stayed: August 2018, travelled with family
Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocean p, Guest Relations Manager at Ocean Palms Motel, responded to this reviewResponded 2 September 2018

Dear Guest!

Thank you for taking the time to complete tripadvisor online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Regards,
Harry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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