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Reviewed 27 October 2016

There truly aren't enough words to describe just how wonderful and amazing the Pinecrest Chalet and its staff are, but I will try my best to encapsulate just how grateful my husband and I are to have gotten married there. We were recently married at the Chalet on the weekend of 10/15/16, and I have to say, we could not have picked a more perfect place to not only have our wedding, but also to host our nearest and dearest, who all traveled a great distance to celebrate with us. My husband and I had always wanted to get married in Pinecrest (for sentimental reasons), so once we got engaged we immediately put together a list of potential venues in the area, and included the Chalet, on behest of a UC Berkeley alum who thought it would be perfect for our needs. She was SO right... we looked at numerous venues and weighed the pros and cons of each, but the second we stepped onto the Chalet's property, we knew it was the one.

The Chalet's cabins are large, clean, and have everything one could need when in the wilderness, as well as being heated with fireplaces, and are essentially set up like hotel suites- very comfortable and luxurious. Our guests were all very impressed with the quality of the cabins! There is a large outdoor amphitheater area and space nearby for tables and chairs and a dance floor. It is extremely customizable, you have to outsource all your wedding needs (rentals, vendors, coordinators, food, etc.), which was perfect for us, as we were self-catering our wedding and needed a space that would allow us to do that. They also let us do whatever we wanted with decorations and lighting, and even have some items donated from previous weddings that they let us use for no additional charge. There were no hidden costs or fees, just a small fee for use of the venue which was perfect for us, as we are a young couple on a very tight budget.

As breathtaking as the Chalet's property is, and was as the backdrop of our wedding events, this 5-star review pertains mainly to the quality and helpfulness of the staff there, specifically Quinn and Tess. From the beginning of the year when we first started corresponding with the Chalet, they were very informative, patient and helpful, as well as providing many different resources and guides for vendors in the area, and a handy wedding planner. They were quick to respond to any question we had, and even though we had to communicate mostly via e-mail or phone, due to us living three hours away, the staff never made us feel unimportant, not a priority, or a hindrance in any way. In fact, when we brought our parents up for a second viewing after we booked, they let us stay at the Chalet for an entire weekend without being charged.

Although we put a lot of effort into planning, and thought we had covered all of our bases, we did not foresee rainstorms that weekend and didn't arrange for a back-up plan. Well... lucky us, it didn't just rain, it POURED 7 inches of rain the ENTIRE weekend from Friday afternoon till the time we left on Sunday morning. Not only was it raining, there were freezing temperatures, which would have made our guests extremely uncomfortable. Quinn quickly came up with a Plan B for our reception: a lodge in Camp Gold which was a mile up the road, and there was not a tent rental to be found in all of CA, so we decided that we would take it. Well, we didn't account for rain during the ceremony time (3 p.m.) either, so we assumed we could still have it outdoors, up until Friday night when we realized it would definitely be raining heavily during that time. So we had less than 15 hours to transform the Lodge from a camp dining hall to a beautiful wedding venue. Most venue staff and wedding parties would balk at that notion and I wouldn't blame them, but not Quinn. He tirelessly worked on transporting chairs and tables, moving furniture out of the lodge, assisting guests with various issues they had, arranging for parking and signs, working closely with my wedding party and parents to transform the lodge. It was truly miraculous how much different it looked on the wedding day, it was PERFECT: breathtakingly gorgeous and intimate, with a large roaring fireplace, string lights, greenery brought in from the woods, warm and safe from the storms outside. It wasn't our plan A, but it ended up being better, and that's thanks in large part to Quinn and Tess.

Our guests are still raving about the venue, and the quality of service they received there. I could never repay these amazing people for all that they did for us that weekend, so I will leave it at this: the Chalet is a wonderful place to get married, and thanks so much to Quinn and all of the staff there for all of your support and for making our dreams come true! Thank you for providing us with the most magical setting for our wedding. Please realize that we noticed and appreciated all of your hard work down to the tiniest details and we thank you sincerely, from the bottom of our hearts!

  • Stayed: October 2016, travelled as a couple
    • Value
    • Cleanliness
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1  Thank swhite1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2016

This property is owned by the UC Berkeley alumni association. We were there in between seasons, so the facility felt somewhat empty. It is more like renting a cabin than a full-fledged resort. That said, the cabin was comfortable, with quality bedding and towels. The cabin we stayed in had a small kitchen, but only one pot, so if I were to stay there again, I would bring my own pots and pans. The staff that worked there were helpful, but seldom on duty.

Room Tip: Talk to them ahead of time if accessibility is an issue.
  • Stayed: August 2016, travelled with family
    • Value
    • Rooms
    • Service
1  Thank WanderersWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2016 via mobile

Omg! So terribly terribly TERRIBLY disappointed as to what has happened to our once beloved Pinecrest Chalet!! I can't even explain how horrible it is now...so pricey but what for? Where is the volleyball net? Who in the heck could even play basketball in that idiotic set up? Why is the pool so dirty and with broken tiles? Why aren't he bathrooms so FILTHY? Why is there no one to greet guests between 11 and 3? How inhospitable and not welcoming to guests at all!!! HOUSEKEEPING IS BEGGING FOR TIPS NOW? Really? Leaving envelopes for us to put $$ in is *so* inappropriate. Does Cal alumni now of this new $$$ scheme? Quit clipping us at $265 a night already for a small room. Where is the game room? I cannot believe how horrible this experience has been. If your sales are down, please understand how all these terrible dynamics combined make people want to **stay away.**Do NOT recommend. #Heartbroken #NeedNewManagement #ContactYourCustomersForFeedback

Stayed: July 2016, travelled with family
5  Thank MommaKins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016

The Pinecrest Chalet is a beautiful location. The cabins were fantastic and accommodated our family well. The bigger cabins can very comfortably hold a large family, but even the smaller cabins had room for 2 adults and 2 children. The view was phenomenal and the hotel sits right next to a river! The hotel is near multiple attractions for both summer and winter (Dodge Ridge, Pinecrest lake). An awesome place to go during any season.

Room Tip: Just ask the staff for what you are looking for, they will be able to help guide you.
  • Stayed: April 2016, travelled with family
    • Value
    • Cleanliness
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1  Thank Clara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2016 via mobile

We chose to stay at Pinecrest chalet because of its close vicinity to Dodge Ridge. We stayed in a 2 bedroom chalet that had a full kitchen (stove, oven, refrigerator, and microwave). The chalet was overall clean, on the well-worn side. Functional for certain.
Kitchen stocked with just enough place settings and just enough other stuff, but you can make it work. Well stocked with peets coffee and a coffee press though!
Shower was old, but clean. Some issues with cold/hot water but I am not as critical about cabins in the "woods".
If looking for a convenient place to stay close to dodge ridge, consider Pinecrest chalet. Nothing fancy (and not a bargain,) but vicinity to the ski resort makes up for it.

Stayed: March 2016, travelled with family
1  Thank yellowbear613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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