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Reviewed 17 July 2018

Santiago is the best hotel in Pam springs for gay men. Kent the manage goes above and beyond to make sure your stay is excellent. the outside shower is amazing. Highly recommend this place to anyone. Kudos to the staff.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank steven s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 18 July 2018

"THE BEST HOTEL" .....WOW! Thank you so much!! We are happy you enjoyed your stay, and for your kind words. Hope to see you soon.

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Reviewed 14 July 2018 via mobile

I always have a great time at the Santiago. I have been coming for years. Great rooms, pool, whirlpool and now out door shower. I love the breakfast and you can’t beat the lunch. I highly recommend.
Thanks,
Frank Flores

Stayed: July 2018, travelled on business
1  Thank ffloresreps4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 17 July 2018

Thank you Frank!! Thank you for coming back year after year. Glad you like the new outdoor shower! We love it too! See you soon.

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Reviewed 13 July 2018

We have been coming to SANTIAGO since it opened about 40 years ago. It was terrific then. After we have not stayed there in several years, returning this week found the resort better than ever. The continued upgrades , the grounds ; plus even more important was that Kent, Ryan and staff were exceptional. we look forward to returning next month.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Rick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 14 July 2018

40 years?? Amazing!! When you return, I want to hear stories!!
So happy to have you back at the resort, after your hiatus! And thank you for saying 'better than ever' - we strive for exactly that every day!

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Reviewed 13 July 2018

We had not stayed at Santiago before and didn't know what to expect. We were very impressed by many things about our experience there. The grounds are really pretty and well maintained. The pool is large. The staff is friendly and very attentive. On the first day our room was warm since the temperature was about 115 and when I mentioned it to one of the staff he immediately returned with 2 box fans that made the room totally comfortable. The breakfast spread was impressive, much more than the usual continental breakfast. That they include lunch which is delivered from offsite is a real bonus. The manager Kent was great--friendly and welcoming and clearly committed to making the experience there a positive one. The other guests were interesting and fun getting to know. They seem to attract a fair number of international guests which adds to the experience. We will be returning next month because we enjoyed being there so much.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 14 July 2018

A wonderful review like this honestly is EVERYTHING. To go from I have never been, to I can't wait until I am back again in a couple days is the most incredible compliment I can imagine. We can't wait to see you around the pool...welcome to the Santiago Family!

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Reviewed 9 July 2018 via mobile

Checking of Room #115 in the morning after 12 great nights. Kent is the best and runs the place with accountability and integrity. Everyone is helpful. The diverse clientele is friendly and fun. Already booked again for 2019. Keep up the good work guys!

Stayed: July 2018, travelled as a couple
Thank ChicagoSteven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 14 July 2018

The Casita is becoming everyone's favorite room, you are smart to book in a year in advance! Thank you for the kind words, it means everything that you enjoyed your time with us! Can't wait to see you back next year!!

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