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Reviewed 4 weeks ago

The facility is ok- Good location. -an aging hotel with some character. Needs updates and maintenance. The toilet wouldn't stop running and was loud enough to wake us up throughout the night. Reported to front desk person. She contacted technician and asked if he could look at it that morning. I said yes as we were going hiking all day. Got back in the evening. Toilet still running. Complained again. Staff unwilling to take any action! Another night of poor sleep. No discount, no offer of another room. Stay was 10 days ago and they still have not released security deposit. ($200m/l) Manager not returning call- no answer at front desk. SHADY!

  • Stayed: October 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank gregory t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2018

My wife and I visit Caliente Tropics Hotel several times yearly -- and if you read the Reviews, everybody raves about the pool area -- and this is generally well-warranted. However, every once in awhile, when the weather isn't in the 90s, the water gets very cold (60s F), and they refuse to turn the heater on, even though they say that they have a "pool guy" who checks the pool everyday. Last Saturday I counted 30 PEOPLE lying on the lounges, and NOT ONE PERSON actually IN the pool -- and generally it is just the opposite of that. On Sunday, the water had warmed up a few degrees but the water was still way too cold to spend time in - a few people dipped in the pool to cool off and got right out (as the air temp was in the high 80s), but that was it.

For us and countless others we talked to, the weekend getaway was a total bust because of this. Soo, if you decide you are interested in going to Caliente Tropics, call the hotel directly and ask about the pool temperature. We were told by someone that they don't turn the heater on until November.

Room Tip: Upstairs away from Highway 111 is quietest -- Call to find out pool temp
  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank SJTCHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2018 via mobile

This is an older hotel that has been well kept. Newer tub/shower, big wall mounted tv, decent sized room. Mattress could use replacing. Decor in room pretty average. Very friendly lobby staff (Stephanie). Pool looks nice.

Stayed: October 2018, travelled solo
1  Thank buddy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

Pro’s
- swimming pool open till late
- big bed
- good location

Cons
- open window to the bathroom, no curtains. Really strange
- no elevator
- staff is not that kind

I would recommend this for families not for couples.

Stayed: October 2018, travelled as a couple
Thank 810randyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2018

Vintage hotel in So., Palm Springs, a nice bar with pool view and a Mediterranean restaurant on site. Good beds, spacious rooms. Beautiful, large pool and spa. Reasonably priced. Close to downtown shopping and dining.

Stayed: August 2018
1  Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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